Service Case Studies
Our customers share their stories about how Cassling service impacts patient care.
Hays Medical Center
Hays Medical Center’s Biomedical Manager Lance Smith is honest. He dislikes
purchasing service contracts but he does see the value. “It comes down to who assumes the risk, and when Cassling shows up and does the work -- there is value to that.” For 20 years and counting, Cassling has been showing up and servicing equipment for Hays Medical Center.
Via Christi Health
Via Christi built a new hospital in Wichita in 2010, they chose nearly
all Siemens imaging equipment with local service support from Cassling.
Via Christi Hospital President Kevin Strecker said when it came to
selecting a health-care technology partner, they wanted a vendor with
quality equipment, the capability to maintain and service the
technology, and a group of individuals who they valued and trusted. “We
believe strongly that we found that in Cassling,” he said.