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Words that Transform the Patient Experience

by Cassling on Apr 25, 2018

The words we use to advance our patient experience strategies have a powerful impact on our aspirations, team engagement and our results. Language has the power to shift the conversation and is a key ingredient in transforming the patient, family and care team experience.
 

Meet the Author

Founded in 1984, Cassling is an Advanced Partner with Siemens Healthineers. As a family-owned company, we're dedicated to strengthening healthcare in local communities.

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