Hays Medical Center Values Service Support with Cassling

Case Study

Hays Medical Center’s Biomedical Manager Lance Smith is honest. He dislikes purchasing service contracts but he does see the value. “It comes down to who assumes the risk, and when Cassling shows up and does the work -- there is value to that.” For 20 years and counting, Cassling has been showing up and servicing equipment for Hays Medical Center. 

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Download the case study to learn why Hays Medical Center chose to work with an OEM service provider. Benefits cited in the case study include:

  • Positive effect on staff satisfaction
  • Improved patient flow
  • Business plan ROI