As the competitive healthcare landscape continues to change, healthcare organizations must seek new ways to differentiate, grow market share, foster patient loyalty and lower the cost of patient acquisition through engaging and immersive ways to help a patient’s health, mind and well-being.
This deep dive into Patient Experience will take a look at what the patient really wants, what our healthcare organizations are currently focusing on and review current trends/key components in patient experience. The session will wrap with some case studies focused around patient experience and proven ROI.
Learning Objectives: