As the competitive healthcare landscape continues to change, healthcare organizations must seek new ways to differentiate, grow market share, foster patient loyalty and lower the cost of patient acquisition through engaging and immersive ways to help a patient’s health, mind and well-being.
This deep dive into Patient Experience will take a look at what the patient really wants, what our healthcare organizations are currently focusing on and review current trends/key components in patient experience. The session will wrap with some case studies focused around patient experience and proven ROI.
Learning Objectives:
- Identify how to create a therapeutic environment for patients
- Recognize how a positive mindset starts the healing process for our patients
- Define different tactics to differentiate your healthcare organization in the patient experience space
Cassling strengthens community healthcare through customer-centric imaging and therapeutic technology, services and solutions. From critical access hospitals and diagnostic imaging centers to large health systems and IDNs, Cassling is committed to helping healthcare organizations improve access and outcomes, create efficiencies and lower costs.
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