Shawn Pew, Cassling Vice President of Service, is providing some additional context to help Cassling service customers understand the positive impact a recent announcement from Siemens Healthineers will have.
Siemens Healthineers recently explained how they would be opening two new mega-depots, one in New York and one in Oakland, to increase available parts inventory. This is intended to reduce the possibility of future supply chain disruptions and help streamline delivery for customers.
“I see this as being a productive development for anyone who needs a part for their Siemens imaging equipment,” said Shawn. “By spreading out the availability of parts to multiple sites, they’re bringing resilience to the supply chain and reducing the risk of a delay. If one of the 3 depots is shut down due to weather issues, for instance, you can now get that part from one of the other depots.
“There’s a peace of mind that comes from knowing you can pull your parts from multiple places. Ideally, this should enable my team of Field Service Engineers to quickly order replacement parts and get systems up and running as quickly as possible.
“Ultimately, more parts availability could save you days of scan time. When you don’t have to wait for a part, you can keep your patient appointments on track and your volume where it needs to be.”
To learn more about Cassling service, click here, and keep reading to view the full press release from Siemens Healthineers.
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Siemens Healthineers Strengthens U.S. Supply-chain Resilience with New East and West Coast Mega Depots
- Logistics depots in New York and Oakland metro areas increase available parts inventory by 30%
- Expansion reduces risk due to supply-chain disruptions and demand surges
- Customers benefit from later cutoff times, same day delivery within 300 miles and more next-flight-out options
Malvern, PA | 02/18/2025
Siemens Healthineers is significantly increasing its U.S. parts inventory and logistics capabilities with the opening of mega depots in Dayton, NJ (New York metro area) and Manteca, CA (Oakland metro area), increasing the availability of parts by nearly a third and offering unprecedented delivery flexibility to its customers.
Working with GXO, the world’s largest pure-play contract logistics provider, Siemens Healthineers is leasing new warehouse space in the two locations to supplement its existing depot in Memphis.
“Healthcare providers across the U.S. count on us and our parts network for the equipment they need to give their patients exceptional care,” said David Pacitti, former president and head of the Americas at Siemens Healthineers. “Any disruption to the availability of parts and supplies can be disastrous for providers and patients. By partnering with GXO, our parts network will further safeguard customers from supply-chain uncertainty.”
Healthcare supply chains have been under pressure since before the pandemic due to increasing global demand for goods and transport. Severe weather and geopolitical uncertainties have added urgency to maintaining a stable supply chain of parts and agile logistical support. In addition to its new mega depots, which will help reduce environmental impact through efficient delivery, Siemens Healthineers also has a network of U.S. forward stocking locations close to its major customers.
“It’s an exciting time as we help Siemens Healthineers expand and speed up their parts network in the U.S. and strengthen this critical infrastructure,” said Jorge Guanter, president, Americas and Asia Pacific, GXO. “Healthcare providers depend on vital equipment being readily available for their patients. By working together, we will make more products accessible and ordering easier with faster delivery when medical supplies are needed across the U.S. without delay.”
GXO is currently providing warehousing and inventory management to Siemens Healthineers in New Jersey and plans to begin operations in California in early 2025.
Media contact
Julie Gibson
Phone: +1 917 929 5779
Email: julie.gibson@siemens-healthineers.com
Siemens Healthineers pioneers breakthroughs in healthcare. For everyone. Everywhere. Sustainably. The company is a global provider of healthcare equipment, solutions and services, with activities in more than 180 countries and direct representation in more than 70. The group comprises Siemens Healthineers AG, listed as SHL in Frankfurt, Germany, and its subsidiaries. As a leading medical technology company, Siemens Healthineers is committed to improving access to healthcare for underserved communities worldwide and is striving to overcome the most threatening diseases. The company is principally active in the areas of imaging, diagnostics, cancer care and minimally invasive therapies, augmented by digital technology and artificial intelligence. In fiscal 2024, which ended on September 30, 2024, Siemens Healthineers had approximately 72,000 employees worldwide and generated revenue of around €22.4 billion. Further information is available at www.siemens-healthineers.com.
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