OEM and Third-Party Equipment Support Services

Why Cassling Service?

With flexible service plans, you can count on Cassling’s service team to minimize downtime and its potential negative impact on revenue. We provide a premium level of customer service thanks to our industry-leading response time, proximity to your facility, and ability to diagnose and repair certain issues remotely.

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OEM Maintenance

An Advanced Partner of Siemens Healthineers, Cassling provides OEM service and preventive maintenance for Siemens Healthineers imaging equipment, providing access to OEM parts and streamlining upgrades and software updates.

Continuously Expanding Our Service Offerings

We provide flexible service plans built to give you exactly what you need to keep your systems up and running. In addition to being a Siemens Healthineers OEM service provider, we also service select Hologic, GE Healthcare and other imaging equipment.

Minimize Equipment Downtime

Cassling’s 50-minute average response time for customers with full service or warranty agreements beats the industry standard by 75 percent and ensures your imaging equipment is up and running when you and your patients expect it to be.

On Call When You Need Us

Thanks to our 24/7 call center, you can get help when you need it most, and because our engineers live and work alongside you in your community, we’re never far away. Some systems even have a Remote Service option to let us view, diagnose and even repair the problem at a distance.

SPECIALTIES

Supporting Healthcare Providers in Various Specialties

No matter your area of expertise, we’ll find the solution to fit your needs. As a provider, your practice requires customized clinical solutions to address the challenges of today and thrive in the ever-evolving environment of tomorrow. Find your specialty below to learn how Cassling can help you expand your patient base and succeed in a competitive landscape.