There's a lot to consider when it comes to keeping your medical imaging equipment running at peak performance. What matters the most? Hear what healthcare leaders have to say about imaging equipment service and why they rely on Cassling for preventive maintenance, critical fixes and everything in between.
We asked our customers—from CEOs and VPs to those working in finance, purchasing and radiology—to give us insight into what matters most when it comes to their imaging needs.
What we heard: imaging equipment service is critical to your community. You need reliable imaging technology that’s operating at peak performance, so you can provide the right scan at the right time for the right patient. You need top-notch engineers with strong communication skills who put you and your patients' needs first. You also need flexible service and contract options to meet the ever-evolving demands of the industry and to achieve healthy margins. All of this allows your team to operate at the top of its license and your facility to do what it does best: take care of patients and families—ultimately improving patient outcomes, staff productivity and the bottom line.
Vicki Espino, Director of Materials Management at Avera Heart Hospital of South Dakota, discusses the value of receiving great service at a reasonable cost, something that's possible in a long-term partnership with Cassling.
Bob Senneff, President and CEO of Graham Health System discusses the importance of uptime, solid relationships with the Cassling service team and equipment he and his staff can trust.
Carrie Wilson, Manager of Advanced Imaging Center in Moline, Illinois, explains why Cassling is the gold standard in imaging equipment service and repairs.
Holly Henline, Vice President of Ancillary Services and Corporate Compliance Officer at Graham Health System, details the importance of uptime and how the Cassling service team can diagnose and fix a problem quickly.
Mick Gibbs, CEO of Avera Heart Hospital, explains how Cassling's reliability and unmatched uptime percentage for imaging equipment help him sleep easy at night.
Dr. Nathan Durick, Radiologist at Advanced Radiology, explains how having a great relationship with a service team he can trust, like Cassling, creates the ultimate value-add.
Chris Wendt, Director of the Cardiac Cath Lab at Avera Heart Hospital, explains how easy it is to contact and work with Cassling's Field Service Engineers.