- Software solution expands access to healthcare by enabling remote deployment of experienced technologists to support in-house personnel
During the 104th Scientific Assembly and Annual Meeting of the Radiological Society of North America (RSNA), Nov. 25-30 at Chicago’s McCormick Place, Siemens Healthineers introduced the syngo Virtual Cockpit.1 Expert technicians can use this software solution to connect remotely to scanner workplaces to assist personnel at a different location, especially where more sophisticated examinations are required. The syngo Virtual Cockpit can be used with CT and PET/CT scanners as well as with MRI and PET/MRI systems from Siemens Healthineers. With the ability to deploy experienced technologists across multiple locations, healthcare providers can transform care delivery and achieve a higher level of standardization that can lead to more accurate diagnoses.
Many healthcare markets suffer personnel shortages or bottlenecks for various reasons. For instance, not all hospital or practice locations will have the appropriate experts available for patients requiring complex scans. The syngo Virtual Cockpit can help support facilities with staff shortages and improve productivity.
For radiological examinations, experienced technicians can virtually connect with on-site personnel in real time via headsets, conference speakers, or chat and video functions. Experts can remain in their own location and provide guidance for those operating the scanner at other facilities, e.g. to adjust protocol parameters. Up to three scanners at different locations can be supported simultaneously in this way by one expert.
The syngo Virtual Cockpit also enables training of personnel. Operators on-site can learn how to perform complex examinations like cardiac MRIs while communicating virtually with an experienced technician.
“We expect the use of Syngo Virtual Cockpit to have a significant impact because we will save costs by not sending dedicated experts from one site to the other. We will also be able to better utilize our scanner fleet. Our patients will also benefit, because they no longer have to go to a dedicated site in our network to get a special examination,” states PD Dr. med. Justus Roos, Head of Radiology and Nuclear Medicine, Lucerne Cantonal Hospital (LUKS), Switzerland.
“Ensuring the best possible support from experts can help achieve a uniformly high image quality at all locations of the healthcare enterprise, which in turn can enable more accurate and precise radiological diagnosis,” says Christian Zapf, Head of the syngo Business Line at Siemens Healthineers. “The syngo Virtual Cockpit can therefore help improve the productivity of medical institutions and provide access to healthcare for more patients who need complex examinations.”
1 syngo Virtual Cockpit is not commercially available yet in all countries. Its future availability cannot be guaranteed. Precondition: Expert-i enabled modality from Siemens Healthineers.
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Siemens Healthineers enables healthcare providers worldwide to increase value by empowering them on their journey towards expanding precision medicine, transforming care delivery, improving patient experience and digitalizing healthcare. A leader in medical technology, Siemens Healthineers is constantly innovating its portfolio of products and services in its core areas of diagnostic and therapeutic imaging and in laboratory diagnostics and molecular medicine. Siemens Healthineers is also actively developing its digital health services and enterprise services.
In fiscal 2018, which ended on September 30, 2018, Siemens Healthineers generated revenue of €13.4 billion and adjusted profit of €2.3 billion and has about 50,000 employees worldwide. Further information is available at www.siemens-healthineers.com.