Analyzing Performance Issues and Leading the Right Way

Cassling Leadership Institute 

*Approved for 1.0 CE credit from the American Society of Radiologic Technologists.

The ability to maximize employee performance is a key competency for any leader. It’s especially critical in the healthcare setting, when staff follow through can mean the difference between a good or bad patient outcome. Yet, healthcare leaders often see a gap between the level of performance they expect, and the level of performance they get. So why don’t employees do what we want them to do? You’d be surprised to see whose performance we’re actually talking about!

Learning Objectives:

  • Explore the causes of performance discrepancies in the workplace
  • Discuss how to solve performance discrepancies in the workplace

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Mike Freel, Ph.D.
Associate Professor, Director - Healthcare Programs; Bellevue University

Mike Freel, Ph.D., is currently an Associate Professor and Program Director for Bellevue University's Master of Health Administration and Bachelor of Healthcare Management programs in the College of Arts and Sciences. 

Dr. Freel has a professional background in healthcare, as well as experience in corporate organization and employee development. He has served in several healthcare roles in the clinical and academic fields. He is a member of the American College of Healthcare Executives and serves on the Education Advisory Board for the Nebraska Hospital Association.

He earned his Ph.D. in Human Resource Development from the University of Nebraska at Lincoln where he researched emotional intelligence in clinical nurses. He has authored several publications on EI and leadership and presented on various healthcare and leadership topics for local and national conferences.