We Need to Talk: How to Have the Difficult Conversations

by Cassling on Aug 14, 2018

The ability to have difficult conversations takes practice and shows commitment to the relationship. Learning the stages of a conversation can help participants grow as communicators and strengthen work and personal relationships. This presentation will provide strategies to help individuals have difficult conversations—whether it's with a peer, superior, neighbor or customer. We'll discuss ways to create a positive experience out of what is often a sticky situation.

Meet the Author

Founded in 1984, Cassling is an Advanced Partner with Siemens Healthineers. As a family-owned company, we're dedicated to strengthening healthcare in local communities.