With existing scheduling backlogs, radiology technologists are feeling the pressure to move fast. While patient volumes have swelled, staffing challenges have left a less-than-optimal workforce with a bigger workload. A critical element of care can suffer on account of this pressure: patient communication. Effective...
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For many patients, hospital visits bring a lot of fear and uncertainty. Patients are thrown into an unfamiliar environment with minimal knowledge and lack the confidence to ask the questions they want to, leaving them feeling overwhelmed and lost. When providers don’t take the time to center the care and communication...
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June is Pride Month, and what better way to celebrate than by ensuring the gender-diverse community feels affirmed in healthcare spaces! A significant number of gender-diverse individuals report having aversive experiences in healthcare settings. These include being provided inappropriate care, receiving unnecessary...
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One of the fastest-growing trends in healthcare is not happening at a university medical center or cancer research facility, but at your neighborhood shopping center, next door to Starbucks. Freestanding emergency departments (FSEDs) – EDs not attached to a hospital – are proliferating in highly populated suburbia, thanks...
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A trip into the healthcare maze can be a frightening, frustrating and lengthy experience for patients. It’s not uncommon to hear patients refrain: “Expect the worst. Hope for the best. Be prepared to wait, be uncomfortable and be ignored.” Being a healthcare provider has its own challenges as well. “How am I ever going to...
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By Ethan Brosowsky, Director and National Spokesperson, The Advisory Board Company Five years after the signing of the Affordable Care Act, hospital and health system leaders sit at the center of a dizzying array of efforts to rein in healthcare spending. Major purchasers, including Medicare, Medicaid, health plans,...
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The stage is set and the curtain goes up April 1. That’s when the Centers for Medicare & Medicaid Services’ (CMS) new Comprehensive Care for Joint Replacement (CJR) value-based payment rule will take effect. This marks the first time CMS has required participation in a value-based program. In the CJR model, hospitals are...
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You may have seen the article this weekend in the Omaha World-Herald about the status of rural health care. If you haven’t, you can find it here. Certainly some of the names and locations mentioned in the article hit close to home, and many are longtime, good customers of Cassling. But I’m personally disappointed that the...
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