Navigating the Turbulent Waters of Employee & Organizational Conflict

Cassling Leadership Institute

On demand | Expires 7/1/22

*Approved  by the ASRT for 1 Category A continuing education credit.


Conflict resonates through all organizations. A lot of your time as a leader is spent addressing conflict between employees and even between departments. But effective leaders understand that conflict doesn’t just appear out of thin air. There are specific causes of conflict and sometimes, effective leaders recognize that constructive conflict is necessary to drive us to improve what we do. If we don’t navigate the rough water, we’ll have to settle for doing things the way we’ve always done them. As a leader, are you going to be satisfied with the status quo? This webinar will discuss the causes of conflict and why some conflict is bad, but especially, why we NEED conflict if we’re going to make a positive impact at work.

Learning Objectives:

  • Discuss the driving factors of conflict in the workplace.
  • Examine different types of conflict and how they affect leadership.
  • Review how positive, constructive conflict is necessary for leaders to improve performance.

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Mike Freel, Ph.D.
Associate Professor, Director - Healthcare Programs; Bellevue University

Dr. Mike Freel has almost 20 years of experience in developing leaders. He’s worked with IT security groups, hospitals, business processing firms and various other organizations to design and deliver leadership and development initiatives that target improved performance at individual and organizational levels. His expertise has led to award-winning programs that integrate organization-based strategy with learning outcomes.

Dr. Freel has served in several healthcare roles in the clinical and academic fields and currently is the program director for the Masters of Healthcare Administration program at Bellevue University. Dr. Freel is a member of the American College of Healthcare Executives and serves on the Education Advisory Board for the Nebraska Hospital Association as well as the Bellevue Public Schools Foundation Board of Directors.

He earned his Ph.D. in Human Resource Development from the University of Nebraska at Lincoln with a focus in leadership and organizational change. His doctoral research involved the exploration of emotional intelligence and clinical nurses.