Who Wants a Feedback Sandwich? Yuck! Providing Constructive Feedback to Your Sonography Team

Sharlette Anderson, MHS, RDMS, RVT, RDCS, Associate Clinical Professor/Clinical Coordinator, DMU Program, Faculty Advisor, MU Student Society of Diagnostic Medical Ultrasound; Clinical & Diagnostic Sciences, School of Health Professions, University of Missouri

On demand | Expires 12/1/2022

*Approved by the ASRT for 1 Category A continuing education credit.

Many sonographers struggle with providing constructive feedback.  Young sonographers who may have learned a new technique may be intimidated by a more seasoned sonographer and not want to be seen as the "upstart know-it-all".  Seasoned sonographers may struggle to remember what it was like to have to think through every step of something that has been automatic to them for years, making it difficult to explain.  Sonographers who are clinical preceptors often struggle with providing constructive feedback to students because they don’t want to be the bad guy. Sonography students may struggle to ask questions about technique when they are overwhelmed because everyone teaching them does things a little differently and they don't want to come across as argumentative.  However, without honest feedback, we can't grow and learn as professionals.

 Sonography, like the rest of medical technology, is constantly changing, requiring collaboration and a culture of life-long learning from successful sonographers, which also needs to be modeled to sonography students in the clinical setting.  This presentation will go over standards regarding clinical supervision of sonography students, basics of constructive feedback, and how effective communication and teamwork between sonographers, sonography educators and sonography students are the keys to success.  We really are all in this together with the same overall goal: to help achieve optimal patient outcomes by providing the best possible diagnostic information.

Learning Objectives:

At the end of this lecture, the participant will be able to:

  • Discuss the importance of constructive feedback in the competence continuum.
  • Discuss standards regarding clinical supervision and evaluation for CAAHEP accredited sonography programs.
  • Understand how to use professional standards as the basis of performance evaluation (objective vs. subjective).
  • Describe practical methods of delivering constructive feedback.

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Presenter

Sharlette Cropped

Sharlette Anderson, MHS, RDMS, RVT, RDCS
Associate Clinical Professor/Clinical Coordinator, DMU Program, Faculty Advisor, MU Student Society of Diagnostic Medical Ultrasound; Clinical & Diagnostic Sciences, School of Health Professions, University of Missouri

Sharlette is an Associate Clinical Professor and Clinical Coordinator with the Diagnostic Medical Ultrasound Program at the University of Missouri in Columbia, Missouri. She has been a sonography educator for 17 years and a sonographer for 31 years. She obtained her BS in Sonography from the University of Oklahoma Health Sciences Center in 1989 and completed her MHS in Diagnostic Medical Ultrasound in 2009 at the University of Missouri. She is currently in the dissertation phase of her PhD in Learning Technology at MU. In addition to her teaching duties, Sharlette still practices clinically at a local community hospital and by volunteering at a local pregnancy resource center.

Sharlette gives back to the sonography profession by volunteering with the ARDMS and SDMS and by participating in local and regional professional development and career outreach activities. Sharlette believes that it’s important to model her expectations of professional life to her students by demonstrating that there can be more to being a sonographer than performing sonographic exams.

When she’s not working, Sharlette enjoys time with her family, being outdoors, and almost anything related to animals or books.