Cassling Blog
Stay informed with best practices and resources on the issues that matter most in imaging.
Imaging Leaders: How to Plan in an Era of Uncertainty
Healthcare reform has been at the forefront of national attention throughout 2017. Having gained majorities in both the House of Representatives and the Senate during the 2016 election, the GOP and Trump administration began the year with a priority to make good on a seven-year promise to “repeal and replace” the... Read moreby Justine Olsen in Best Practices
Managing a Multigenerational Workforce
With four generations now in the workforce, and one more joining soon, understanding how to manage a multigenerational workforce has become more important than ever. Each generation ticks a little differently. All groups have preferred ways of communicating, learning, and receiving feedback, which makes managing a... Read moreby Cassling in Best Practices
What Single Payer Healthcare Means for Providers
How quickly things change. From one vote away from the so-called “skinny” repeal of the Affordable Care Act to a proposed revolution of the current healthcare system, healthcare providers are getting whiplash right about now. Read moreHow Mobile CT Workflows Are Transforming the Imaging Experience
For imaging professionals, conducting a CT scan is an everyday occurrence. But for patients, the very same procedure can be rare enough to cause anxiety, particularly if their future health rests on the results they receive. Historically, the CT experience has put barriers between the practitioner and the patient. Imagine:... Read moreby Cassling in CT, Best Practices
The Secret to Reducing Stress in Healthcare
As an imaging professional, you know stress. Healthcare, after all, is a 24/7 industry. Even as workloads rise, you likely face constant pressure to improve your efficiency and service. Read moreby Cassling in Best Practices
Five Essential Tips for a Better Patient Experience
The patient experience is the bedrock of any healthcare practice. It's the cornerstone of loyalty. Quality experiences are what keep patients coming back. Read moreby Cassling in Best Practices
Right Thinking or Positive Thinking?
After speaking at a convention, I typically have two or three people come up to me and say that I must be a very positive thinker. They are typically surprised when I respond by saying, “No, I definitely am not!” Considering that I am a motivational speaker, you may be scratching your head and curious as to why. I do enjoy... Read moreHospital Tech Proposals – 7 Best Practices to Wow Execs
Surgeons love the machine. The clinical data is strong. The finances make sense. Now comes the most important part: convincing your executive team to approve the expenditure, with a hospital tech proposal that’s irresistible to even the most cost-conscious board. But where do you even begin? Read moreby Cassling in Best Practices
3 Tips to Make You a Better Leader
As a former emergency room physician, each time I stepped onto the ER floor, I was leading a different team. The patients, staff and challenges were different, but the fundamental leadership principles remained the same. You don’t have to be the CEO of an organization or the manager of a department to be considered a... Read moreThe Pressure is Still ‘On’ to Standardize on Digital and Prevent Revenue Loss from Analog X-ray & CR Payment Cuts
If you’re like many imaging facilities, stress is still mounting to convert to a fully digital radiography solution, and it doesn’t seem like the industry has yet reached its tipping point. It’s an age-old problem for imaging leaders to need to protect their department’s revenue stream, but it is especially relevant now... Read moreby Andy Beer in X-Ray, Best Practices
Ultrasound Ergonomics—There are Still Strides to be Made
Today's ultrasound technology is truly remarkable. In the past 24 years that I’ve practiced, I’ve seen ultrasound improve by leaps and bounds in its capabilities and potential to improve patient care. Contrast enhanced ultrasound, tissue harmonic imaging, elastography and other technologies have revolutionized how we see... Read moreCaring for the Caregiver
Most of us who work in the healthcare field do so because we have a genuine desire to help others. We attend several years of schooling—with many more beyond that in continuing education—to learn and maintain the complex clinical skills required to care for our patients. But no one trains us for off-the-job caregiving. You... Read moreTime to Spring Clean Your Workplace Vocabulary
Spring is eight days away, but who’s counting? With the new season, you might find yourself doing a little spring cleaning. For me, it’s therapeutic. I love purging, sharing what I no longer use and adding a few seasonally appropriate pieces along the way. This mantra can apply to work, too. Whether you want to get a... Read moreA Patient’s Message to Providers: ‘Make Me Feel Important’
On February 24, 2009, I had open-heart surgery to have my aortic valve replaced. About two weeks prior to my surgery, I had my annual dental checkup with my dentist, Dr. Bob Hoffman. Dr. Hoffman has been my dentist for at least 25 years. While having my dental work performed, I mentioned that I would be having open-heart... Read moreby Rob Bell in Cassling, Best Practices