We all like to think that each patient encounter will be a great service experience. But let’s face it; things can and do go wrong. When my mom was first diagnosed with lung cancer, she had been hospitalized for tests including a biopsy, which collapsed her lung. She needed a CT scan during her inpatient stay and no one...
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Longtime Cassling Field Service Engineer Reed Poulsen received the Bob Cassling Service Excellence Award during the 2016 State of the Union meeting, an annual company event designed to celebrate employees and plan for the future. But the honoree is the first one to credit others for his success.
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There’s probably nothing I like more than trying to connect the dots in a complex system of things to make predictions about future behavior. I had a chance to do this with health care, in general, in a previous post. Now I’d like to take the idea just a step deeper and look at the first of the two areas closest to our...
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The U.S. Preventive Services Task Force (USPSTF) recently updated their 2009 breast cancer screening guidelines from recommending women of average risk aged 40 or older undergo screening every one to two years, to now recommending women of average risk aged 50 to 74 undergo screening every other year. Average risk...
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In an early Christmas present to the medical device industry, President Obama signed into law the Consolidated Appropriations Act of 2015, which established both a budget for the Federal fiscal year (that started October 1) and made some other changes to government policy. Among them was the delay of the implementation of...
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It’s January 2016, which means many of us are days into a resolution to improve ourselves personally or professionally. But there’s one change I think we all can celebrate this New Year: Medicare is finally accepting claims for low-dose CT lung cancer screenings.
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In reflecting on 2015, the Cassling team has decided that we can sum up our year in one word: grateful. We’re grateful for our customers, colleagues and loved ones, but we’re also grateful for the continued innovations happening in radiology. There is a great sense of pride among us to be part of an industry that uses...
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One in eight American women will develop invasive breast cancer over the course of her lifetime. Thankfully, most women are aware of the importance of regular mammography screenings when diagnosing breast cancer.
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In an age when you can order up fresh food and an oil change at the same time you’re browsing the latest bestsellers on Amazon.com, it’s no surprise that consumerism is also changing how we shop for and use health-care services. Patients who would have sworn an allegiance to their family doctor are demonstrating via their...
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There’s one thing we take very seriously at Cassling. Even more than our love for Husker football or passion for community involvement, we believe in values and ethics and taking care of our customers.
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Marty Huebner, senior vice president of service for Cassling, summed up Bob Cassling’s influence on those whose lives he touched with one simple word. When asked what he learned from Bob, Marty said, “Everything.”
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