Diagnostic Imaging Blog - Cassling

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Time to Spring Clean Your Workplace Vocabulary

Spring is eight days away, but who’s counting? With the new season, you might find yourself doing a little spring cleaning. For me, it’s therapeutic. I love purging, sharing what I no longer use and adding a few seasonally appropriate pieces along the way. This mantra can apply to work, too. Whether you want to get a... Read more

by Laura Gmeinder, PHR in Cassling, Best Practices

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A Patient’s Message to Providers: ‘Make Me Feel Important’

On February 24, 2009, I had open-heart surgery to have my aortic valve replaced. About two weeks prior to my surgery, I had my annual dental checkup with my dentist, Dr. Bob Hoffman. Dr. Hoffman has been my dentist for at least 25 years. While having my dental work performed, I mentioned that I would be having open-heart... Read more

by Rob Bell in Cassling, Best Practices

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New vs. Used Diagnostic Imaging Parts: 3 Things to Consider

Maybe you remember it or you’ve caught it on YouTube: the Wendy’s commercial from the 1980s, featuring a non-Wendy’s fast food worker trying to sell a processed chicken sandwich by saying “parts is parts.” Just like Wendy’s believes processed chicken isn’t the same as a whole chicken breast, I’m here to tell you there’s... Read more

by Joe Matthews in Cassling, Equipment Service,

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Introducing the New Cassling.com

Welcome to our new website! The Cassling team has been busy building a new site with a fresh look and improved navigation to make it easier for you to find the information you need. We took our motto, “Strengthening Community Healthcare,” as well as our commitment to helping you improve patient care, to heart during this... Read more

by Mike Cassling in Cassling,

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How to Recraft Your Job & Find More Meaning at Work

We’ve all been asked at a cocktail party or family reunion what we do for a living. Have you ever thought about how you respond? Do you focus on the tasks of the job or the value of the work that you do? Understanding the difference between the two and how you perceive your work can impact your on-the-job satisfaction. I... Read more

by Pam Hernandez, MAPP, CPCC, ACC in Cassling, Best Practices

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Eight Steps to Success in the Workplace: Self-Awareness Is Key

Have you ever said something you immediately regret? It’s a terrible feeling—the moment when you want to crawl in a hole and never come out, asking yourself, “Did I just say THAT?!” Words and actions are powerful—more than most people understand. Each of us have the capacity to make or break a person’s day, just by how we... Read more

by Margaret J. Sumption, SPHR, SHRM-SCP,LPC in Cassling, Best Practices

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As You Celebrate Breast Cancer Awareness, Take Time to Care for Your Techs

It’s Breast Cancer Awareness Month, which means many of you are hosting women’s health wellness fairs and advertising your mammography services in local papers and magazines. One thing I hope you are also doing is setting aside some time to celebrate and take care of your mammographers. As front-line healthcare... Read more

by Jennifer Ott in Cassling, Mammography,

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Ready to Take the Leap? How Innovation, Culture & Strategy Come Together

When I’m working with leaders in organizations, I often hear them say that they need to innovate or that they have some sort of innovation initiative in progress. When I ask them why they want to innovate, the response is sometimes bewildered or I hear, “We just need to be innovating.” At some point, all organizations need... Read more

by Mike Freel, PhD in Cassling,

Blog

Laughter for the Health of It

In the 1950s, Humorist Victor Borge said, “Laughter is an instant vacation.” At the time, he had no idea that modern medical science would prove him right. He just instinctively knew that humor helped people feel better. Laughing has a positive influence on your mental and physical well-being. Your pattern of thinking... Read more

by Juli Burney in Cassling, Best Practices

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How Customer Service Can Make a Visit to the ER Fun

I’m not a linguist, but I find it very telling that “patient,” a person receiving medical treatment, is spelled and pronounced the same as “patient,” the ability to accept or tolerate delay or suffering without becoming annoyed. We expect a great deal of patience from our patients, especially in the emergency room. Minor... Read more

by Mark Mathia, MBA in Cassling, Best Practices

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Accurate Diagnosis: The Conduit for Value-Based Care

By: David Fisher, Head of Global Policy and Government Affairs at Siemens Healthineers Our changing healthcare system requires all of us to change along with it. Just as medical device manufacturers have to adjust to increased scrutiny of value, so do hospitals, physicians and health IT manufacturers need to modify based... Read more

by Siemens Healthineers in Cassling, Best Practices

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What is disrupting the health IT industry? Challenges and Opportunities.

By: David Pacitti, President of Siemens Medical Solutions USA, Inc. and Head of Siemens Healthcare’s North America Regional Organization It’s not enough to simply innovate and challenge industry standards in today’s health IT space – the real results and meaningful outcomes for patients are increasingly linked to those... Read more

by Siemens Healthineers in Cassling, Best Practices

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Fixing Rural Health Care Will Take More Than Medicaid Expansion

You may have seen the article this weekend in the Omaha World-Herald about the status of rural health care. If you haven’t, you can find it here. Certainly some of the names and locations mentioned in the article hit close to home, and many are longtime, good customers of Cassling. But I’m personally disappointed that the... Read more

by Kyle Salem, Ph.D. in Cassling, Best Practices

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You Can Boost Patient Satisfaction – Even When Things Go Wrong

We all like to think that each patient encounter will be a great service experience. But let’s face it; things can and do go wrong. When my mom was first diagnosed with lung cancer, she had been hospitalized for tests including a biopsy, which collapsed her lung. She needed a CT scan during her inpatient stay and no one... Read more

by Kristin Baird, RN, BSN, MHA in Cassling, Best Practices

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Field Service Engineer Honored With Bob Cassling Award

Longtime Cassling Field Service Engineer Reed Poulsen received the Bob Cassling Service Excellence Award during the 2016 State of the Union meeting, an annual company event designed to celebrate employees and plan for the future. But the honoree is the first one to credit others for his success. Read more

by Joe Matthews in Cassling, Equipment Service,

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