Cassling Blog
Stay informed with best practices and resources on the issues that matter most in imaging.
Service Excellence Award Goes to 20-Year Cassling Engineer Terry Hingtgen
We live and work in the communities we serve, which makes a profound difference when it comes to the level of service we provide at Cassling. When you know it’s you or a loved one who could be reliant on the lifesaving equipment we work on every day, you’re going to do everything you can to ensure it’s operating at peak... Read moreJoel Otto's Career Celebrated as a Standard for World-Class Customer Service
If there’s one thing Joel Otto is known for, it’s the close relationships he creates with his customers. Many Field Service Engineers who had the privilege of knowing Joel over his 20 years at Cassling expressed their admiration of Joel's ability to form strong relationships both with his customers and his colleagues. ... Read moreCassling Leadership Institute Returns with a Focus on Leadership Fundamentals
Healthcare professionals today face more challenges than at any other time in history. The pandemic was a catalyst for an extraordinary amount of change, on your team, in your hospital, and maybe even in your professional career. You and your staff learned new skills and faced difficulties that would have once seemed... Read moreTana Phelps Honored with Bob Cassling Service Excellence Award
Cassling Marketing Manager Tana Phelps was recently recognized as the recipient of the 2021 Bob Cassling Service Excellence Award. The award, named after Cassling’s founder, Bob Cassling, honors his legacy of excellent customer service and commitment to accountability. It is presented annually to a Cassling employee or an... Read moreJerry Glenn ‘The Go-To Guy’ Celebrates 35 Years of Service Excellence
Anyone who has spent time with Jerry Glenn knows there is no comparison when it comes to Jerry’s technical abilities. Since joining Cassling as a Field Service Engineer (FSE) in 1986, Jerry has developed a reputation as one of the best in the business. “I still remember meeting Jerry for the first time in 1986 and I can’t... Read moreFriends and Colleagues Remember Cassling Legend Ken Vetter
Ken Vetter had many admirable qualities. Friends and colleagues who have been at Cassling over the decades can attest to his honesty, his kindness, his compassion, his generosity, and so much more. But if there was one single thing just about everyone could agree on in regard to Ken, it was this: Read moreby Cassling in Employee Spotlight