Institutional inefficiencies in health care come in many shapes – whether long waiting times for treatment or test results, non-punctual arrival of inpatients, insufficient patient preparation or access to patient data, they slow down throughput and lead to unnecessary costs. Of course, the high complexity of internal processes of health-care institutions is always prone to such inefficiencies.
In daily operations, high clinical case load and lack of standardization additionally contribute to making processes less efficient. In some institutions the situation is aggravated by unavailability of staff or inaccessibility of patient information – caused either by lack of technological means or simply by poor planning. - read more -