Cassling Blog
Stay informed with best practices and resources on the issues that matter most in imaging.
Need Help? Dana Downs Has You Covered For Over 20 Years
It’s the little things you remember. When asked to share memories about Dana Downs on the eve of her 20th anniversary with Cassling, her friends and colleagues almost universally mentioned her enthusiasm, support, knowledge and welcoming presence. But each also had a unique story to tell about a subtle way Dana would do a... Read moreThe Kevin Kraciun Guarantee: 35 Years of Service Excellence
Anyone who’s spent any time with Field Service Engineer (FSE) Kevin Kraciun understands how committed he is to making sure equipment is in the best shape possible for customers and patients. In fact, Kevin is so confident in his ability to ensure an item is back up and running that his guarantee has become legendary in... Read moreBrian Bailey’s Career Marked by Mentorship, Generosity and Exceptional Service
If there’s one thing Brian Bailey is known for, it’s his helpful nature. Many Field Service Engineers (FSEs) who had the privilege of knowing Brian over his nearly 27 years at Cassling called out how willing he was to give back to those around him. “I could always count on Brian to show the new hires the ropes and provide... Read moreJoel Otto Honored with Bob Cassling Service Excellence Award
Field Service Engineer Joel Otto was recently recognized as the recipient of the company’s most prestigious honor, the Bob Cassling Service Excellence Award. Named after Cassling’s founder, Bob Cassling, the award recognizes employees who go above and beyond in exemplifying the organization’s culture and values. Read moreA Quick Look Back at 2019
Ultrasound technology. Healthcare podcasts. Leadership education and rad tech scholarships. Another trip to RSNA. And we can't forget our 35th anniversary. A lot has happened over the last year within the imaging field and even here for us at Cassling. Here's a review of our most-read blogs that made 2019 a year to... Read moreby Tana Phelps in
Ben Nelson Celebrates 20-Year Milestone Anniversary
Field Service Engineer Ben Nelson joined the company two decades ago, and in that time span, much has changed. Imaging technology has evolved from film processing to completely digital, healthcare organizations have merged to create larger footprints and the industry itself has become more complex. Read moreInvesting In You 2019 Brings the Radiology Community Together
That’s a wrap on Investing In You 2019! Every year, Cassling brings together radiology professionals for two days of continuing education, hands-on demos of innovative imaging equipment, networking and professional development. Over the coming months, we’ll be posting the audio of all of the educational presentations in... Read moreCustomers and Colleagues Commemorate Ed Holub’s 20-Year Anniversary, His Dedication and One Very Distinctive Laugh
When asking Field Service Engineer (FSE) Ed Holub’s colleagues what they appreciate most about Ed, more than one remarked that, in addition to his expertise in equipment service and his willingness to do everything possible to provide a solution to customers, it’s his laugh that’s most recognizable. Read moreExpertise & Humor Guide Ron Zink Through 20 Years of Service
If you visit Cassling headquarters and head to the warehouse, you’ll come across some painted yellow lines along the floor, separating one section from another. Back in the day, when Cassling still had a refurbishment business, the yellow lines separated the warehouse proper from the team responsible for evaluating,... Read moreWobig or Go Home: CIO Celebrates 20 Years of Dependability
If you’re a Cassling team member, there’s no doubt you’ve encountered Randy Wobig. Whether he’s sending out emails about the latest IT security protocols, providing updates on the facility or traveling the halls of Cassling headquarters with a Green Bay coffee cup in his hand, Randy is someone whose reach extends to just... Read moreAfter Twenty Years of Working at Cassling, Engineer is the ‘Radiology Whisperer’
At Cassling, we hold our Field Service Engineers (FSEs) to the highest standards. Our team is focused on achieving the maximum level of imaging equipment uptime and the best diagnostic results, because they know healthcare organizations are counting on us to help ensure an exceptional patient experience. Read moreField Service Engineer Celebrates 20 Years of Heroics, Customer Service
Jason “JD” Dannenbring started with Cassling in Sioux Falls, South Dakota, on the cusp of the new century in the summer of 1999. Throughout the past 20 years, he’s built a reputation for being a ‘go-to’ nuclear medicine guy, steady in his nature and eager to give back to his community. In fact, he’s even been known to help... Read moreA World of Adventure Awaits Deb Flor in Retirement
Her “sunshine attitude” will be missed around Cassling headquarters, where she’s been a positive presence for more than three decades. Read moreCelebrating Heart Month with a Visit on the TODAY Show
The ACUSON Bonsai ultrasound system from Siemens Healthineers was recently featured on the TODAY Show in celebration of American Heart Month. As part of a new segment called “Heart Smart Today,” Dr. Mehmet Oz of “The Dr. Oz Show” met with TODAY co-anchors Savannah Guthrie, Hoda Kotb, Al Roker and Craig Melvin to talk about... Read moreMAGNETOM Aera MRI Expands Services for Colorado Ortho Practice
When it came time to replace their 14-year old MAGNETOM Symphony MRI from Siemens Healthineers, Colorado Springs Orthopaedic Group (CSOG) had a choice to make. They could shop around for different imaging equipment providers, or they could upgrade within the family of MRI systems that had given them success and longevity... Read moreby Tana Phelps in MRI,