Ryan Wachter is someone who takes customer service seriously. He bends over backwards to solves clients' problems quickly and with the utmost professionalism. Still, people closest to him also know he has a hidden comedic streak too. As Shawn Pew, Regional Service Manager puts it:
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It’s 2019, and that means providers across the country are officially coping with the ramifications of the changes made to breast imaging reimbursement codes. Has your facility updated its billing procedures and internal systems? If not, it’s important to do so as soon as possible so you can avoid submission delays and...
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Over the past 15 years, Cassling has offered continuing education credits to radiologic technologists, sonographers, managers and others in the imaging field through our Investing In You program. Last year alone, our initiative to make all of our webinars available on-demand meant that thousands of imaging professionals...
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When it came time to replace their 14-year old MAGNETOM Symphony MRI from Siemens Healthineers, Colorado Springs Orthopaedic Group (CSOG) had a choice to make. They could shop around for different imaging equipment providers, or they could upgrade within the family of MRI systems that had given them success and longevity...
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Those who know Field Service Engineer (FSE) Brent Headley well know he’s a betting man. And that has translated well to his experience in the field for Cassling.
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Another RSNA is in the books! Cassling President Kyle Salem, PhD (left) & CEO Mike Cassling (right) pause for a picture at RSNA 2018. I attend the Radiological Society of North America’s annual meeting every year, and I never cease to be amazed by the innovations that the world’s leading imaging technology developers give...
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Are you in a leadership role, or perhaps ready to step into one? Then please enjoy this guest post published with permission from Lauren Schieffer, CSP, a featured speaker at Cassling's Investing In You 2018 seminar. In it, Ms. Schieffer explores what it takes to earn respect from your team.
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Many imaging facilities struggle with finding the backing necessary to make the types of purchases that can attract new patients, increase overall volume and positively affect reimbursement rates. Generally, the hardest-hit facilities tend to be:
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It’s our favorite time of the year here at Cassling! That’s because November 4 – 10 is Rad Tech Week, when healthcare organizations across the country go all-out to celebrate the contributions of their imaging team to the medical profession.
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Wikipedia defines Artificial Intelligence (AI) as “intelligence demonstrated by machines, in contrast to the natural intelligence displayed by humans and other animals.” Although AI already has a limited presence in medical imaging systems, the development of self-learning computer programs has created excitement and...
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Reimbursement—or the lack thereof—is a pain point for most of our imaging customers. If you see Medicare patients, as most organizations do, then you’d love to increase volume around the Medicare-reimbursable procedures that can be carried out regularly and efficiently.
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Feeling like you're constantly struggling for motivation and energy at your hospital, clinic or imaging center? The following advice has been excerpted with permission from Dr. Saundra Dalton-Smith's book 'Sacred Rest: Recover Your Life, Renew Your Energy, Restore Your Sanity.' Here, Dr. Dalton-Smith, a featured speaker at...
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All throughout the month of October, Cassling and Siemens Healthineers are hitting the road to bring the latest innovations in ultrasound to cities throughout the Midwest.
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Hospitals and imaging facilities still have time to submit proposals for the Helmsley Grant. In this blog, we’ll give tips on submitting an effective proposal. Plus, we’ll take a look at the history of the grant, detail why hospitals should consider this opportunity and examine next steps for institutions chosen to move...
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For three decades, Field Service Engineer (FSE) Duane Losh has brought his A-game to Cassling customers, doing everything necessary to ensure their imaging equipment works well and responding to service calls at once to get things back up and running as quickly as possible. In his 30-year career, he's brought a positive...
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