Cassling Blog

Stay informed with best practices and resources on the issues that matter most in imaging.

Cassling Employees Assemble Kits for a Cause

Each year, employees of Cassling raise donations for charities around the country. Non-profit organizations that have benefitted from employees’ generosity over the years include the Food Bank for the Heartland, Ronald McDonald House Charities, Lifescape South Dakota, Unfaulted and more. Read more

One of the GOATs: Jason Schmitt Celebrates 20 Years at Cassling

Goats are naturally curious and highly sociable creatures. Perhaps that’s why Jason Schmitt, whose colleagues consider him one of the Greatest of All Time (GOAT), has found so much success as a Cassling Field Service Engineer over the past 20 years. It’s not a bad combination when your career success thrives on... Read more

Cassling Leadership Institute Returns to Guide Healthcare Innovators

2023 marks the five-year anniversary of the Cassling Leadership Institute. It’s shocking to think about how much has changed in healthcare in that relatively short amount of time. Staffing challenges have only grown fiercer even as managers and directors have to figure out ways to do more with less (less time, less team,... Read more

Dave Evans Celebrates 20 Years with Cassling Service

The words “collaborative” and “dedicated” are often used when describing Cassling’s Field Service Engineers, and FSE Dave Evans is no exception. Dave joined Cassling 20 years ago and is known for his commitment to teamwork and knack for getting things done. Read more

CHECKLIST: Everything You Need for a Successful Imaging System Installation

When you invest in medical imaging equipment from Cassling and Siemens Healthineers, we work closely with you to ensure your purchase helps you make a positive impact on patient outcomes in your community. Part of that commitment involves making sure your systems are delivered on time and within scope of your construction... Read more

Recap: Top Imaging News and Insights of 2022

In 2022, a few key trends stuck out when reviewing Cassling's most popular articles. The latest technology advances were top of mind, as was patient experience, staffing, and more. In this recap, check out the Top 10 articles of the year to discover what had the imaging world abuzz in 2022. Read more

RSNA 2022 Highlights the Brave New World of Imaging

Every year, the leading minds in imaging gather for the annual Radiological Society of North America meeting in Chicago. It was the event’s second year in person since the start of the COVID-19 pandemic, and attendee numbers are quickly ticking back up now that more and more people have grown comfortable with travel.... Read more

Mark Groeneweg Celebrates 20 Years at Cassling

At Cassling, we seek to deliver a high-quality customer service experience that exceeds the expectations of our customers. It’s ingrained in who we are and what we do. But Regional Service Manager Mark Groeneweg takes this commitment so he seriously that he once tracked down a FedEx truck to get a part for a customer. Read more

5 Helpful Strategies to Cope with and Welcome Change

Change is one of the only constants in our lives, and we can count on it daily. While we might see change as a stressor, can you imagine your life without change? No improved health, no increase in pay, no new home, and no upcoming vacation! Read more

Service Excellence Award Goes to 20-Year Cassling Engineer Terry Hingtgen

We live and work in the communities we serve, which makes a profound difference when it comes to the level of service we provide at Cassling. When you know it’s you or a loved one who could be reliant on the lifesaving equipment we work on every day, you’re going to do everything you can to ensure it’s operating at peak... Read more

Healthcare Supply Chains and Imaging System Delivery

Until 2021, U.S. healthcare organizations had little trouble acquiring the medical products needed to care for patients. Most were able to operate on a “just-in-time” methodology, placing and procuring needed products and supplies only when they needed them. This allowed organizations to operate using an agile and lean... Read more

Keeping Teams Connected with Your Healthcare Mission

Simply put, your organization’s healthcare mission is a promise. Wrapped up in a simple statement are the core beliefs and guiding principles that create an environment where promises can be kept — not just to the patients you serve, but also to the clinicians and staff who choose to work for your organization. Read more

Dan Boone Celebrates 20 Years With Cassling

When it comes to customer service, one person has been a boon to Cassling’s unmatched experience for more than two decades. Field Service Engineer Dan Boone joined Cassling in 2002 after working with Siemens Healthineers Nuclear Medicine systems for the 15 years prior to that. And in that time, he has developed a... Read more

The State of Rural Healthcare Closures (and 3 Possible Solutions)

According to a new study by the Center for Healthcare Quality and Payment Reform (CHQPR), over 40% of rural U.S. hospitals are at risk of closing in the near future. For many small communities, rural hospitals are the lone provider of all healthcare services in their areas. If these hospitals shutter, millions of Americans... Read more

Joel Otto's Career Celebrated as a Standard for World-Class Customer Service

If there’s one thing Joel Otto is known for, it’s the close relationships he creates with his customers. Many Field Service Engineers who had the privilege of knowing Joel over his 20 years at Cassling expressed their admiration of Joel's ability to form strong relationships both with his customers and his colleagues.... Read more