Cassling Blog

Stay informed with best practices and resources on the issues that matter most in imaging.

Imaging System Virtual Demos Provide Flexibility, Safety in Trying Times

Imagine a scenario where your department’s decade-old MRI scanner is on its last legs. But your team is busier than ever, and the goal of keeping you and your team safe prevents travel to an in-person demo. You need a new scanner, but you also need to ensure its clinical capabilities and operational fit, plus you need to... Read more

Joe Matthews Celebrates 35 Years of Service Excellence

Please join us in extending a heartfelt congratulations to Joe Matthews, Vice President of Service, who recently celebrated 35 years with Cassling! You can read more about Joe's journey from Field Service Engineer to VP in this article, and view some photos of Joe through those years below. Congratulations, Joe, on your... Read more

Values, Ethics & Culture: The Wind in Our Sails

Our values, ethics and especially our organizational culture fill our sails and propel us forward. I consistently tell my students and organizations this when it comes to leadership. These three things are what fill us up. They literally push us forward like a wind-filled sail. But what does that look like? How do we know... Read more

Strategy: Charting the Course in Healthcare

Strategy and leadership go hand in hand. One of the things I like about organizational strategy is that it takes creative, innovative and brave leadership to move an organization into the unknown. It’s like sailing into uncharted waters. It’s a place you have to go but it’s a little scary and you’re not quite sure what... Read more

There’s Nothing Squirrely About Tyler Driever’s 20 Years of Service

Cassling team members learn to expect the unexpected when they respond to service calls at customer facilities. But one service call pushed that old adage to its absolute limit when Field Service Engineer (FSE) Tyler Driever discovered a squirrel living inside the CT system he’d been called to service. Just as this was no... Read more

Mike Tinsley Celebrates 20 Years of Mentorship and Customer Service

“He does not always tell me what I think I want to hear, but tells me what I need to hear!” That quote from Robert Boxum sums up about everything you could ever want in a Field Service Engineer (FSE). Mike Tinsley celebrates his 20th anniversary with Cassling this July, and throughout his two decades of service, he has... Read more

Answering the Call for Help from Healthcare and Imaging Professionals

The country continues to reel from the pandemic, and our hearts go out to nurses, doctors, technologists and other healthcare team members who have dedicated themselves to helping patients during these extraordinary times. Earlier in the year, when Americans began to grapple with just how serious the COVID-19 outbreak was... Read more

Navigating the Turbulent Waters of Employee and Organizational Conflict

One of the things I often hear from leaders, regardless of what industry they are in, is that they want to know what to do about difficult employees or situations. Invariably, it has something to do with some kind of conflict they are dealing with. And invariably, I tell them that I don’t have a silver bullet to fix their... Read more

Need Help? Dana Downs Has You Covered For Over 20 Years

It’s the little things you remember. When asked to share memories about Dana Downs on the eve of her 20th anniversary with Cassling, her friends and colleagues almost universally mentioned her enthusiasm, support, knowledge and welcoming presence. But each also had a unique story to tell about a subtle way Dana would do a... Read more

Putting Together the Imaging Modality Puzzle

The following guest blog comes courtesy of Cheryl S. Turner, EdD., R.T., (R)(T), Director of Global Education and Training; Legion Healthcare Partners. Dr. Turner will be hosting an Investing In You webinar on Thursday, July 9 entitled, "All the Puzzle Pieces: How Imaging and Treatment Modalities Work Together." We are all... Read more

The Kevin Kraciun Guarantee: 35 Years of Service Excellence

Anyone who’s spent any time with Field Service Engineer (FSE) Kevin Kraciun understands how committed he is to making sure equipment is in the best shape possible for customers and patients. In fact, Kevin is so confident in his ability to ensure an item is back up and running that his guarantee has become legendary in... Read more

Online Continuing Education for Imaging Skyrockets in 2020

If you’re an imaging professional who finds themselves spending more time online seeking continuing education opportunities, you’re not alone. To give you a little peek behind the curtain, Cassling has seen unprecedented demand for our free Continuing Education courses this year. It’s clear that, right now, there’s a large... Read more

Mike Cassling Celebrates 35 Years of Philanthropy, Employee Support and Business Leadership

This year, Cassling celebrates the 35-year anniversary of the one team member who just so happens to share a name with our company itself. Mike Cassling started on the Cassling sales team, but it wasn’t long before he was making an impact on the entire company, steering the ship through numerous changes and expanding... Read more

Who’s the Captain? Healthcare Leaders at the Helm

Whether you’re driving a bus, a plane or a boat, there’s no question that effective leaders have a significant role in getting people and organizations to where they need to go. Being a leader implies that you are able to move the needle and improve outcomes. Sounds pretty easy, doesn’t it? But the truth is, leadership is... Read more

Leadership Courses for Healthcare: An Invitation to Invest in Yourself

It’s early days yet for 2020. But already, the year is presenting many vexing questions for healthcare leaders. How should responsible health system leaders respond to the outbreak of COVID-19? Will the Affordable Care Act survive its latest challenge in the Supreme Court? Will recent pushes for transparent healthcare... Read more