As Director of Project Management at Cassling, Toby Vincent has seen more projects through to completion than maybe anyone. And it’s his perseverance and willingness to get every detail ironed out early on that has enabled him to achieve remarkable growth with Cassling over the past two decades. As Toby celebrates 20 years...
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Hospital staffing shortages are a real problem. In fact, last March the American Hospital Association submitted a letter to the U.S. House of Representatives Energy and Commerce Committee that deemed them a "national emergency." The impact of these shortages has affected the gamut of healthcare worker roles -- from...
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When you invest in medical imaging equipment from Cassling and Siemens Healthineers, we work closely with you to ensure your purchase helps you make a positive impact on patient outcomes in your community. Part of that commitment involves making sure your systems are delivered on time and within scope of your construction...
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If there is one thing I know for sure, it’s that there is not enough time in the day or enough medical professionals to keep up with the growing needs in healthcare today. Look at any hospital career page or the job board of a medical staffing agency and it is easy to see that our communities are in dire need of extra...
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Whether you’re a new imaging system owner or have had your equipment for some time, its maintenance deserves as much thought and consideration as the original decision of which system to buy. It’s not a matter of if you should have a service contract. Even the best equipment must have a regular preventive maintenance...
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Anyone who has spent time with Jerry Glenn knows there is no comparison when it comes to Jerry’s technical abilities. Since joining Cassling as a Field Service Engineer (FSE) in 1986, Jerry has developed a reputation as one of the best in the business. “I still remember meeting Jerry for the first time in 1986 and I can’t...
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There are certain things that just go together. Peanut butter and jelly. Roentgen and the X-ray. Rad techs and “Your X-ray is a skelfie” jokes. Excellent customer service from a service provider... these, too, should go together, but unfortunately that is not always the case. When talking with a new radiology manager at a...
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When Shawn Pew came to Cassling two decades ago, he brought years of invaluable experience as a radiologic technologist with him, ensuring his interactions with hospitals and clinics around the state were backed up with the kind of insights and knowledge that can only come from being involved in day-to-day patient imaging....
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Please join us in extending a heartfelt congratulations to Joe Matthews, Vice President of Service, who recently celebrated 35 years with Cassling! You can read more about Joe's journey from Field Service Engineer to VP in this article, and view some photos of Joe through those years below. Congratulations, Joe, on your...
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Cassling team members learn to expect the unexpected when they respond to service calls at customer facilities. But one service call pushed that old adage to its absolute limit when Field Service Engineer (FSE) Tyler Driever discovered a squirrel living inside the CT system he’d been called to service. Just as this was no...
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“He does not always tell me what I think I want to hear, but tells me what I need to hear!” That quote from Robert Boxum sums up about everything you could ever want in a Field Service Engineer (FSE). Mike Tinsley celebrates his 20th anniversary with Cassling this July, and throughout his two decades of service, he has...
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As the pandemic continues, healthcare systems across the country find themselves confronting a wide range of scenarios. Some states have been able to ramp elective procedures back up while others are confronting a surge of COVID cases that make it exceedingly difficult to couple standard care with coronavirus-related care....
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Anyone who’s spent any time with Field Service Engineer (FSE) Kevin Kraciun understands how committed he is to making sure equipment is in the best shape possible for customers and patients. In fact, Kevin is so confident in his ability to ensure an item is back up and running that his guarantee has become legendary in...
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If there’s one thing Brian Bailey is known for, it’s his helpful nature. Many Field Service Engineers (FSEs) who had the privilege of knowing Brian over his nearly 27 years at Cassling called out how willing he was to give back to those around him. “I could always count on Brian to show the new hires the ropes and provide...
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Imaging is playing a critical role in the fight against COVID-19 as healthcare teams attempt to assess what’s going on inside each patient. With this comes an increased need to ensure adequate infection control procedures. If a patient has been confirmed to have COVID-19 or is even suspected to have it, it’s absolutely...
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