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Equipment service x-ray Blog

How New Mega-Depots Are Improving Equipment Service Parts Availability

Shawn Pew, Cassling Vice President of Service, is providing some additional context to help Cassling service customers understand the positive impact a recent announcement from Siemens Healthineers will have. Siemens Healthineers recently explained how they would be opening two new mega-depots, one in New York and one in... Read more

by Cassling in Equipment Service, news

Siemens Healthineers NAEOTOM Alpha Class Blog

Naeotom Alpha Class of Photon-Counting CT Scanners Cleared by FDA

Class includes two dual-source scanners and world’s first single-source photon-counting CT scanner Quantum HD high-resolution imaging at low radiation dose enables new clinical insights AI and automation accelerate diagnostic and interventional processes Siemens Healthineers has received Food and Drug Administration... Read more

by Siemens Healthineers in CT, news

law and order Blog

Law and Order: Best Practices for Radiologic Technologists

In the field of radiologic technology (RT), understanding ethical and legal standards is crucial for providing safe, patient-centered care. Let’s look at some best practices for RTs that emphasize the importance of ethics in everyday practice. Why Study Ethics? First, a foundational question: why study ethics in the first... Read more

by Kelli Welch Haynes, EdD, RT(R), FASRT, FAEIRS in Investing In You,

Felicia Vasser and Mike Cassling During Award Presentation Blog

Toby Vincent Receives the 11th Annual Bob Cassling Service Excellence Award

With an average tenure hovering around 15 years, Cassling is proud of our knowledgeable and loyal employees who embody the culture we’ve created over the past 40 years, and Toby Vincent is no exception. Toby celebrated 20 years with Cassling in January of 2023, and he’s been described by his colleagues as invaluable,... Read more

by Mike Cassling in Bob Cassling Service Excellence Award,

Healthcare professionals celebrating the power of mindfulness, peer support and self-care in maintaining well-being Blog

Work Well: How to Burn Bright Without Burning Out

Dealing with stress or burnout on your imaging team? You’re not alone. It’s human nature to want to put your best foot forward and not admit to you or your colleagues when you’re feeling frustrated with your current circumstances. Realize, however, that everyone on your team probably feels the same way to some degree. Your... Read more

by Ellie Stanard in Investing In You,

Sonographer performing an echocardiogram on a patient Blog

Cardiac Sonography: How AI and Other Innovations Are Changing Ultrasound

AI is making its mark across healthcare fields, with over 1,000 AI models now cleared by the FDA. A large portion of these advancements directly impact cardiology—more specifically, cardiac sonography. Interpreting cardiac ultrasounds has become more complex and time-consuming for clinicians: With the shift toward a more... Read more

by Jennifer Ott in Ultrasound,

healthcare staff in action rushing through the hospital Blog

Need for Speed? The Real Cost of Rushing Through Imaging Exams

In the fast-paced world of medical imaging, there’s a constant push to see more patients, complete exams faster, and keep up with demanding schedules. But what happens when speed starts to compromise patient care? This blog explores the real-life pressures that imaging technologists face, the hidden dangers of rushing, and... Read more

by Chaundria Singleton, RT(R)(CT)(MR) in Investing In You,

Healthcare Leader Blog

What’s Wrong with Being Confident?

Communicating Effectively with Confidence Confident communication is a vital skill in the workplace and beyond. Whether you're leading a team, completing a project, or navigating difficult conversations, your ability to express ideas clearly, listen actively and provide constructive feedback is crucial for your success.... Read more

by Nicole Winkler in Investing In You, Cassling Leadership Institute,

Theranostics Patient at Nebraska Cancer Specialists Blog

Theranostics at Nebraska Cancer Specialists: A Patient's Journey

When Glenda was diagnosed with neuroendocrine tumors, her treatment options seemed limited. Learn how theranostics turned her life-threatening illness into a manageable, chronic condition, offering her a new path forward. For more than 15 years, 61-year-old Glenda suffered from severe, recurring abdominal pain. After... Read more

by Siemens Healthineers in Patient Care,

Confident woman leadership in the workplace Blog

A Closer Look at Cassling Leadership Institute 2025

Once again, Cassling is teaming up with Bellevue University for a series of webinars that offer current and aspiring leaders with the top-of-license skills they need to make a difference for their teams, their hospitals, and their patients. This year’s webinars focus directly on topics that some people find uncomfortable... Read more

by Ellie Stanard in Professional Development, Cassling Leadership Institute, Education,

Female Patient And Rad Tech Have Consultation In Hospital Room Blog

Embracing Your Role as a Patient Advocate: Enhancing the Patient Experience in Medical Imaging

As a radiologic technologist or imaging professional, your responsibilities go far beyond capturing diagnostic images. You are at the forefront of patient care, often interacting with individuals during some of their most vulnerable moments. To truly make an impact, it is vital to embrace your role as a patient advocate.... Read more

by Gina Erlandson, BS, RT(R)(MR)(CT)(ARRT) in Investing In You, Patient Experience,

Professor Geoff Strange in Youtube thumbnail Blog

How Echo IQ Transforms Heart Disease Diagnosis with Cutting-Edge AI

What does the future of heart disease detection look like? Professor Geoff Strange, Chief Research and Strategy Officer at Echo IQ and Professor of Medicine at the University of Sydney and Notre Dame, recently sat down with the Cassling team to discuss the game-changing capabilities of EchoSolv. EchoSolv, the... Read more

by Veronica Sapp in Imaging, cardiology

Featured image for The Top Imaging Trends of 2024 Blog

The Top Imaging Trends of 2024

2024 was a year of innovation across the imaging spectrum. When we reviewed our top articles of the year, it became clear that what resonated more than anything else were in-depth looks at technology, the cost of that technology, and the myriad other innovations changing the clinical conversation. Here are the top articles... Read more

by Cassling in Imaging,

audience listening to presentation at a trade show Blog

RSNA 2024: AI Reaches Critical Mass

At the annual meeting of the Radiological Society of North America in Chicago, radiologists, technologists and assorted medical professionals from all around the country once again gathered to catch a glimpse of the latest technological breakthroughs in the radiology space. In the last couple years, artificial intelligence... Read more

by Brian Bradfield in Imaging, Imaging Technology, RSNA

NAEOTOM Alpha Blog

What’s New in CT Systems and Scanner Technology: 2025 Edition

If it’s been a few years since your team has opted for a new Computed Tomography (CT) scanner, you might be surprised by the progress the technology has made. New best practices that seek to enhance the patient experience like never before are being deployed regularly not just in large health systems, but even in smaller... Read more

by Cassling in CT, Imaging,

Featured image for 40 Days of Giving: Cassling Employees Team Up to Give Back Blog

40 Days of Giving: Cassling Employees Team Up to Give Back

This year, Cassling is proud to celebrate 40 years as a company providing innovative solutions to healthcare organizations and their communities. As part of our celebration, we hosted “40 Days of Giving,” a service-focused challenge encouraging our employees to give back to their communities. Employees were paired into... Read more

by Mike Cassling in Cassling,

Siemens Healthineers SOMATOM Edge Plus CT scanner Blog

How Much Does an Ultrasound Machine Cost?

Healthcare professionals use ultrasound machines for several purposes, including diagnostic exams, cardiac assessments, pregnancy evaluation, guiding procedures and numerous other areas of patient care. However, the cost of an ultrasound machine can vary significantly depending on the type of machine and configuration. In... Read more

by Jennifer Ott in Ultrasound,

patient experiencing new MRI technology Blog

What’s New in MRI Technology — 2025 Edition

With so many technological advancements happening across all of healthcare, it’s easy to lose sight of the incredible evolution happening to one of the cornerstones of the hospital imaging experience: MRI. 2025 will continue to see a number of improvements to the MRI patient experience, the workflows of imaging teams and... Read more

by Brian Bradfield in Imaging, MRI technology

Rad Tech Week 2024 Resources Blog

Rad Tech Week Demonstrates Need for Year-Round Appreciation

How you doin' radiology community? One of the best weeks of the year is almost upon us – National Radiologic Technologist Week! Cassling’s annual commemoration of Rad Tech Week has taken place for 15 years, and for good reason — this week is an opportunity to stop and appreciate the hard work technologists, physicians,... Read more

by Veronica Sapp in radiologic technologists,

Acuson Juniper ultrasound with doctor and patient Blog

What’s New in Ultrasound Tech – 2025 Edition

While you weren’t looking, a lot has been happening in the field of ultrasound! New technologies, new workflows, new best practices. Over just a few short years, the potential uses of ultrasound have grown exponentially, and that means exciting things for you and your imaging team. Join us as we take a look at the latest... Read more

by Jennifer Ott in Cassling, Ultrasound,

female-radiologist_radiation-protection Blog

How to Tell When Imaging Equipment Has Reached End-of-Life (and How to Extend Its Value)

Like humans, medical imaging equipment shows signs of aging. But instead of creaky joints, wrinkles, or gray hair, the machinery gives other hints that it is wearing out and that it might be time for you to make a change. Here are five signs that your imaging equipment is approaching its last lap, plus tips on what you can... Read more

by Shawn Pew in Imaging, Equipment Service,

female-radiologist_radiation-protection Blog

C-Arm Radiation Exposure Prevention Tips for Safer Cardiovascular, IR and Hybrid Labs

In healthcare, so much of safety and reference materials emphasize how to protect the patient, but there are far fewer resources dedicated toward helping protect you, the provider, over the course of time. While patients may be exposed to radiation only when they come in for an imaging exam or undergo a surgical procedure... Read more

by Cassling in Cassling, Growth and Innovation

Cassling Sales Team Group Photo Blog

Cassling Celebrates 40 Years of Supporting Healthcare Providers

As we celebrate 40 years as a company, I can’t help but think about how far we’ve come in supporting healthcare providers on their journey to deliver extraordinary care to patients. Cassling was founded in 1984 by my father, Bob Cassling. He left a reliable career in imaging sales and service to begin his own venture at... Read more

by Mike Cassling in Cassling,

Featured image for The Complete Guide to the Investing In You Educational Summit 2024 Blog

The Complete Guide to the Investing In You Educational Summit 2024

The Investing In You Educational Summit is right around the corner. The full agenda has been unveiled, the state-of-the-art imaging systems you can experience firsthand are all set, and we at Cassling are ready to welcome you to Omaha to see what the future holds for the imaging field. As we get closer to the event on... Read more

by Ellie Stanard in Investing In You, Education,

Ultrasound Awareness Month 2024 Collage Blog

Medical Ultrasound Awareness Month 2024: Everything You Need to Know

Each year, Cassling is honored to connect diagnostic imaging teams with free resources to celebrate their sonographers during Medical Ultrasound Awareness Month. We’ve been doing this for a number of years, and every year we pick a new theme, artwork and slogan. In years past, we’ve featured everything from a take on Rosie... Read more

by Veronica Sapp in Ultrasound, MUAM

Ribbon Cutting at Bonner General Blog

A Race Against Time: How One Idaho Hospital Added a New CT Suite to Better Serve Its Community

Since 2014, Bonner General Health in Sand Point, Idaho, has experienced a staggering 73% increase in the number of CT scans they perform annually. This number is a direct result of the influx of population into the area. With only one CT scanner in the hospital to service outpatients and the emergency room, Bonner General... Read more

by Veronica Sapp in CT, Community

Cardiac ultrasound on a monitor Blog

How A New Cardiovascular Suite is Strengthening the Heart of Community Healthcare in Iowa

Time is muscle. This common phrase is well-known to healthcare providers in the ED who have been called upon to treat a heart attack. The longer you take to stabilize the heart, the higher the risk of long-term damage to the patient’s heart. "Time is muscle” was the impetus for the new $6 million cardiovascular suite at... Read more

by Veronica Sapp in Cardiac Imaging, Equipment Service, Cardiovascular Ultrasound,

Cardiac ultrasound on a monitor Blog

The Surprising Way AI Is Reshaping Cardiac Ultrasound

Artificial intelligence is evolving healthcare in innumerable ways. Though the public at large currently pictures consumer-focused tools like ChatGPT and the Dall-E image generator when they think of AI, a myriad of AI-based applications are being implemented in the background of healthcare systems around the country,... Read more

by Elizabeth Grieger in Cassling, Cardiac Imaging, Cardiovascular Ultrasound, artificial intelligence,

Jay Toslma Celebrates 20 years with Cassling Blog

Jay Tolsma Sets the Bar for 20 Years

From Field Service Engineer (FSE) to Account Executive (AE), Jay Tolsma’s role has evolved over his 20-year career with Cassling, but what hasn’t changed is Jay’s dedication to the job and his colleagues. His success has been anything but static, as pointed out by Cassling leaders and his peers: Read more

by Cassling in Equipment Service, anniversary

Image of Patient and Technologist from Inside an MRI system Blog

How Much Does an MRI Scanner Cost?

Purchasing a new MRI scanner can be a lengthy, daunting process. Making the right decision means considering multiple options, features, and capabilities, then choosing the one system that is just right for your needs. You’ll likely consider a number of MRI vendors, each of whom claim to have the best technology, service... Read more

by Cassling in Cassling, MRI,

SHARP FM state-of-the-art X-ray system from Siemens Healthineers Blog

How a ND Clinic Boosted X-ray Volume and Patient Experience with SHARP FM X-ray

Essentia Health’s main campus in Fargo, North Dakota, is centrally located among a series of small towns whose local care options typically include acute care and emergency departments. Casselton is one such town, located about 20 miles away. The Essentia Health-Casselton Clinic prides itself on its small town roots, with... Read more

by Veronica Sapp in Cassling, Patient Experience, X-ray,

Siemens Healthineers SOMATOM Edge Plus CT scanner Blog

How Much Does a CT Scanner Cost?

Your healthcare facility has decided to invest in a new computed tomography (CT) scanner; now you’re in the process of evaluating your options. While considering variables like imaging capabilities, workflow efficiency, and patient experience, you’re also crunching numbers tied to cost. If you’re asking the question ‘how... Read more

by Brian Walker in Cassling, CT,

Provider using a tablet to communicate and work during a CT scan Blog

Is Your Equipment Helping or Hurting Patient Communication?

With existing scheduling backlogs, radiology technologists are feeling the pressure to move fast. While patient volumes have swelled, staffing challenges have left a less-than-optimal workforce with a bigger workload. A critical element of care can suffer on account of this pressure: patient communication. Effective... Read more

by Brian Bradfield in Patient Care, Imaging, Patient Experience,

Duane Losh receives the 2024 Bob Cassling Service Excellence Award Blog

Long-time Field Service Engineer Duane Losh Receives Service Excellence Award

Last August, Field Service Engineer Duane Losh celebrated 35 years of dedicated service. As one of Cassling’s longest-tenured employees, Duane is a true pioneer of “The Cassling Way” and an embodiment of the organization’s culture. These qualities made Duane an ideal recipient of the 2024 Bob Cassling Service Excellence... Read more

by Cassling in Bob Cassling Service Excellence Award,

Healthcare worker talking with patient on phone and making appointments Blog

How Much Do Cancelled Appointments Actually Cost Radiology?

Cancelled appointments are an inevitable part of a radiology department's — and a hospital's — operations, as shown in an MGMA Stat poll. Looking at this through the lens of financial health, this increase in no-shows translates into a big profit hit for radiology. It's more than the loss of revenue from delivered services... Read more

by Brian Bradfield in Technology

Light in the hospital hallway with a medical examination machine Blog

Predictions and Hopes for Healthcare in 2024

As we head into the New Year, we’re starting to see some very positive trends in healthcare. Staffing within the healthcare space has roared back, outpacing basically every other industry. Drug prices continue to weigh on the average consumer, but new rules and negotiation policy have sought to bring some of those down.... Read more

by Veronica Sapp in Imaging, 2024, Predictions

Toby Vincent 20 Years Blog

Toby Vincent Reaches 20 Years of Service Excellence

As Director of Project Management at Cassling, Toby Vincent has seen more projects through to completion than maybe anyone. And it’s his perseverance and willingness to get every detail ironed out early on that has enabled him to achieve remarkable growth with Cassling over the past two decades. As Toby celebrates 20 years... Read more

by Shawn Pew in Equipment Service, Employee Recognition

Clinical Decision Support Featured Image Blog

AUC Program Penalty Phase Suspended Indefinitely: We Answer Your Frequently Asked Questions

UPDATE: As of Jan. 1, 2024, the Appropriate Use Criteria program will not be implemented in any capacity. A notice on the CMS website currently (1/4/24) reads: "As announced in the CY 2024 Physician Fee Schedule (PFS) Final Rule, effective January 1, 2024, CMS has paused efforts to implement the AUC program for... Read more

by Tana Phelps in Imaging, Clinical Decision Support, auc,

Tech assessing patient images Blog

Innovative Imaging Technology Leads Top Trends of 2023

What a year it’s been! We continue to be amazed by the imaging teams around the country who commit so much of themselves to improving patient outcomes. It’s why we remain honored to help you celebrate your teams with free resources for National Rad Tech Week and Medical Ultrasound Awareness Month, and it’s why we strive... Read more

by Veronica Sapp in Imaging,

Bob Cassling Collage Blog

Applications Being Accepted for 2024-25 Bob Cassling Memorial Scholarships

The window for the 2024-2025 Bob Cassling Memorial Scholarship is now open and will be accepting submissions through January 14, 2024. The scholarship, which honors the late founder of Cassling, provides financial support to rural healthcare professionals seeking a degree or certification in the imaging or radiation... Read more

by Cassling in Education,

Jeremy Long FSE Blog

A Man of Many Modalities: Jeremy Long Celebrates 20 Years of Dedicated Service

As Cassling continues to grow, we’re always evolving to better serve our customers. One way we’re doing this is by expanding our equipment service offerings. Expanded service is an ask that came from our customers, and it is a direct result of the trust and confidence they have in dedicated field service engineers like... Read more

by Shawn Pew in Employee Recognition, anniversary

Mammography system with patient and provider Blog

Mammography in 2023: Updated Laws Providers Need to Know

Breast cancer is the second most common cancer among women in the United States. Currently, it accounts for nearly 30% of all new female cancers each year. For 2023, the American Cancer Society estimated that 297,790 new cases of invasive breast cancer would be diagnosed and about 43,700 women would die from breast cancer.... Read more

by Caitlin Moling in Mammography, Breast Density,

20 Year Anniversary Graphic--Scott Urbank Blog

Scott Urbank Delivers Superhero Service for 20 Years

At Cassling, we believe imaging equipment is the heartbeat of healthcare facilities. Our customers rely on us to keep their equipment up and running, and their patients rely on our customers to keep them healthy. So when you have a service team that treats equipment like patients and customers like family, the result is a... Read more

by Shawn Pew in Employee Recognition, anniversary

Featured image for Lung Cancer CT Screening Update: What Providers Need to Know Blog

Lung Cancer CT Screening Update: What Providers Need to Know

Lung cancer is a pervasive public health issue in the United States. To date, it remains the leading cause of cancer death among Americans — more than breast, prostate, and colorectal cancers combined. The American Cancer Society estimates 2023 will bring: About 238,340 new cases of lung cancer (117,550 in men and 120,790... Read more

by Caitlin Moling in Imaging Technology, Lung Cancer Screenings, biograph horizon

Dr. Lacey--patient-side--using myNeedle companion Blog

SOMATOM X.Cite + myNeedle Companion - Simplifying CT-Guided Intervention

Dr. David Lacey, Interventional Radiologist at Iowa Methodist Medical Center, a Cassling customer, details how myNeedle Companion on the SOMATOM X.cite helps simplify CT-guided interventions from start to finish. Dedicated in-room control options offer the flexibility to work as you prefer – with or without an assistant.... Read more

by Cassling in CT, Imaging, Imaging Technology, Siemens Healthineers, Somatom X.cite

Doctor and man shake hands in the interview stage of the recruitment process Blog

Does Your Radiology Recruitment Strategy Account for Technology?

With the need to fill radiology roles with top talent — and to do so fast — hospitals are in a position where they need to step up their recruitment efforts and take action. A report from KaufmanHall found that 98% of hospital and health system leaders raised starting salaries and minimum wage while 84% introduced signing... Read more

by Elizabeth Grieger in Imaging Technology, Staffing,

20 year anniversary graphic for dan zampogna Blog

Dan Zampogna Celebrates 20 Years of Going the Extra Mile

Committed, hard worker, team player – these are the exact words a company hopes to hear when describing an employee, and just a few of the adjectives used to describe Cassling Field Service Engineer (FSE) Dan Zampogna. After 20 years, Dan continues to wow his managers, peers and customers with his willingness to lend a... Read more

by Shawn Pew in Employee Recognition, anniversary

Featured image for 3 Must-Haves of Any Office-Based Lab Blog

3 Must-Haves of Any Office-Based Lab

Are you getting ready to open, or currently operating, an Office-Based Lab (OBL) or Ambulatory Surgery Center (ASC)? When you’re unable to rely on hospital administration or a purchasing manager to oversee the business end of your practice, including purchasing, service contracts, staffing, reimbursement and more, it’s... Read more

by Cassling in Surgical C-Arms, Office-Based Labs,

Featured image for Is the Rural Emergency Hospital Designation the Right Model for You? Blog

Is the Rural Emergency Hospital Designation the Right Model for You?

Rural hospitals across the United States are currently grappling with a severe and precarious financial situation. Over the past decade, more than 100 rural hospitals have shut their doors, leaving vulnerable communities without vital healthcare access. Alarmingly, these healthcare losses appear far from over, as an... Read more

by Caitlin Moling in Rural Healthcare, hospitals, financing,

Tim Elder 20 Year Anniversary Banner Blog

Cassling's Tim Elder Celebrates 20 Years of Service

‘Elder’ describes a senior authority figure who is highly respected and valued for their wisdom. Cassling is lucky to have many whose leadership and service help us strengthen community healthcare, but one aptly named Regional Service Manager (RSM) truly takes things to another level: Tim Elder. Read more

by Shawn Pew in Employee Recognition, anniversary

Learning in Progress Blog

ASRT Awards Bob Cassling Memorial Scholarships to Radiologic Technologists, Empowering Education & Community Impact

The ASRT Foundation, the philanthropic arm of the American Society of Radiologic Technologists, has announced the recipients of the two $4,000 scholarships, awarded to healthcare professionals continuing their medical imaging and radiation therapy education and expanding their credentials. Read more

by Cassling in news, Education, Bob Cassling Memorial Scholarship

Team of Healthcare Workers Looking at Advanced Imaging Screen Blog

Advanced Imaging Shows Promise for Addressing Radiology Staff Shortages

Hospital staffing shortages are a real problem. In fact, last March the American Hospital Association submitted a letter to the U.S. House of Representatives Energy and Commerce Committee that deemed them a "national emergency." The impact of these shortages has affected the gamut of healthcare worker roles -- from... Read more

by Mark Miller in Imaging Technology, Equipment Service, Staffing,

New website design from Cassling - rebuilt from the ground up to improve your experience Blog

Cassling's New Website Empowers Imaging Providers

Our new website is officially live! The Cassling website has been rebuilt from the ground up to improve your experience. When we launched our new vision for strengthening community healthcare earlier this year, it quickly became clear that we had work to do to convey the full scope of how we can help healthcare providers.... Read more

by Veronica Sapp in Imaging, Announcements,

Ryan Mahler 20 Year Anniversary Graphic Blog

Ryan Mahler Goes Above and Beyond for 20 Years

At Cassling, it’s our philosophy that superior customer service always comes first. It's particularly rewarding when our customers have amazing things to say about our Field Service Engineers, especially one as capable and experienced as Ryan Mahler, who recently celebrated 20 years with Cassling. Read more

by Veronica Sapp in Cassling Leadership Institute, Education,

Dr. Nordquist and the Cassling Team Blog

Shaping the Future of Urology Cancer Care

One of the great joys of my role is getting to see the impact a new imaging system can have on a healthcare provider and, ultimately, their patients. In fact, the most rewarding experiences are when we get to see the profound personal effect providers have on their patients. Sometimes that means watching the installation... Read more

by Koralie Ahlers in Molecular Imaging, Featured,

The Cassling Growth and Innovation team with Radiaction Blog

New Cassling Team to Drive Growth and Innovation in Healthcare

(May 10, 2023) Omaha, Nebraska – Cassling, an imaging and therapeutic technology, services and solutions vendor, is launching a new team to expand its industry partnerships and make its vision a reality. The business unit, Growth & Innovation, is tasked with bringing new services and solutions to market to help healthcare... Read more

by Cassling in news, Growth and Innovation

Felicia Vasser and Mike Cassling During Award Presentation Blog

Felicia Vasser Receives the Bob Cassling Service Excellence Award

Cassling employee and Executive Assistant, Felicia Vasser, was recently recognized as the recipient of the company’s most esteemed honor, the Bob Cassling Service Excellence Award. Named for the company’s founder, Bob Cassling, the award is presented to an individual who goes above and beyond in exemplifying the... Read more

by Cassling in Bob Cassling Service Excellence Award,

Featured image for A New Vision of Community Healthcare Brought to Life Blog

A New Vision of Community Healthcare Brought to Life

If you follow Cassling online or interact with our team regularly, you might have noticed a few changes over the last couple months. As our customers’ needs have grown, so too have the requests for Cassling to evolve, to rise to the occasion and solve imaging’s most pressing challenges. We’ve embraced this call for help... Read more

by Kyle Salem, Ph.D. in Cassling, Community

Forensic radiologist pointing at findings Blog

Forensic Radiology: A Path Forward in Strengthening Forensic Science

Forensic science plays an increasingly significant role in the investigation and resolution of criminal activities. As modern technology advances, it presents new opportunities for solving complex cases and enhancing the efficiency of forensic investigations. One of the most revolutionary developments in contemporary... Read more

by Kristin Beinschroth, MPH, BSRS, RT(R), CHES in CT, Education,

Jeremy Long and Mandie Renz Blog

How Imaging Equipment Service Powers Patient Care in Broken Bow

Large enough to serve, small enough to care. That’s the motto of Melham Medical Center in Broken Bow, Nebraska — and one Cassling supports with reliable imaging equipment service. Read more

by Cassling in Cassling,

Cassling Team with Kits for a Cause Blog

Cassling Employees Assemble Kits for a Cause

Each year, employees of Cassling raise donations for charities around the country. Non-profit organizations that have benefitted from employees’ generosity over the years include the Food Bank for the Heartland, Ronald McDonald House Charities, Lifescape South Dakota, Unfaulted and more. Read more

by Cassling in Cassling, news,

Jason Schmitt Headshot Blog

One of the GOATs: Jason Schmitt Celebrates 20 Years at Cassling

Goats are naturally curious and highly sociable creatures. Perhaps that’s why Jason Schmitt, whose colleagues consider him one of the Greatest of All Time (GOAT), has found so much success as a Cassling Field Service Engineer over the past 20 years. It’s not a bad combination when your career success thrives on... Read more

by Tana Phelps in Cassling Leadership Institute, Education,

Cassling Leadership Institute - Healthcare Managers in a Meeting Blog

Cassling Leadership Institute Returns to Guide Healthcare Innovators

2023 marks the five-year anniversary of the Cassling Leadership Institute. It’s shocking to think about how much has changed in healthcare in that relatively short amount of time. Staffing challenges have only grown fiercer even as managers and directors have to figure out ways to do more with less (less time, less team,... Read more

by Ellie Stanard in Cassling Leadership Institute, Education,

Dave Evans Celebrates 20 Years with Cassling Service Blog

Dave Evans Celebrates 20 Years with Cassling Service

The words “collaborative” and “dedicated” are often used when describing Cassling’s Field Service Engineers, and FSE Dave Evans is no exception. Dave joined Cassling 20 years ago and is known for his commitment to teamwork and knack for getting things done. Read more

by Tana Phelps in anniversary

Digital-X-Ray-In-Progress Blog

10% Computed Radiography Reimbursement Cut in Effect: Get the Facts

At the beginning of this year, a reimbursement cut came into effect that went largely under the radar, despite many providers still utilizing the system in question. For the past few years, providers of outpatient Medicare-eligible X-rays conducted on a computed radiography system experienced a payment reduction of 7% on... Read more

by Veronica Sapp in Imaging, X-ray,

MAGNETOM Sola Cardiovascular Edition Blog

Cardiac Imaging Systems Review: What's In, What's Out, and MRI's Big Moment

Interventional cardiologists have unique needs. The highly specialized nature of cardiology is such that you need special equipment and software to do your best work and improve clinical workflows, staff experience and, ultimately, patient outcomes. A new era of interventional cardiology is here, and with it comes new... Read more

by Mark Miller in Imaging, cardiology

New SOMATOM go.All CT with Cassling Service Team Blog

CHECKLIST: Everything You Need for a Successful Imaging System Installation

When you invest in medical imaging equipment from Cassling and Siemens Healthineers, we work closely with you to ensure your purchase helps you make a positive impact on patient outcomes in your community. Part of that commitment involves making sure your systems are delivered on time and within scope of your construction... Read more

by Joe Matthews in Equipment Service, Featured,

Doctor talking to patient about UFE Blog

Uterine Fibroid Embolization: Everything You Need to Know

For many women, undergoing any procedure can leave fear and uncertainty. Especially when it comes to a procedure that your patients may not know much about it. Uterine Fibroid Embolization (UFE) certainly fits the bill. UFE is a minimally invasive surgery that targets fibroids in the uterus, but it still has relatively low... Read more

by Amy Reid in Women's Health, Imaging, UFE

SOMATOM Free.Max Blog

Recap: Top Imaging News and Insights of 2022

In 2022, a few key trends stuck out when reviewing Cassling's most popular articles. The latest technology advances were top of mind, as was patient experience, staffing, and more. In this recap, check out the Top 10 articles of the year to discover what had the imaging world abuzz in 2022. Read more

by Veronica Sapp in Imaging, Featured,

Imagining professionals discussing scan Blog

RSNA 2022 Highlights the Brave New World of Imaging

Every year, the leading minds in imaging gather for the annual Radiological Society of North America meeting in Chicago. It was the event’s second year in person since the start of the COVID-19 pandemic, and attendee numbers are quickly ticking back up now that more and more people have grown comfortable with travel.... Read more

by Kyle Salem, Ph.D. in Imaging, Imaging Technology, Featured, RSNA

Mark Groeneweg 20 Year Anniversary Graphic Blog

Mark Groeneweg Celebrates 20 Years at Cassling

At Cassling, we seek to deliver a high-quality customer service experience that exceeds the expectations of our customers. It’s ingrained in who we are and what we do. But Regional Service Manager Mark Groeneweg takes this commitment so he seriously that he once tracked down a FedEx truck to get a part for a customer. Read more

by Tana Phelps in anniversary

Doctor meditating Blog

5 Helpful Strategies to Cope with and Welcome Change

Change is one of the only constants in our lives, and we can count on it daily. While we might see change as a stressor, can you imagine your life without change? No improved health, no increase in pay, no new home, and no upcoming vacation! Read more

by Robin Rose in Cassling, Investing In You,

Radiologist tech talking to patient Blog

Patient Centered Care and Communication Defined: How They Lead to Better Health Outcomes

For many patients, hospital visits bring a lot of fear and uncertainty. Patients are thrown into an unfamiliar environment with minimal knowledge and lack the confidence to ask the questions they want to, leaving them feeling overwhelmed and lost. When providers don’t take the time to center the care and communication... Read more

by Abigail Scott in Patient Care, Patient Experience,

Mike Cassling and Kyle Salem award Terry Hingtgen with the 2022 Bob Cassling Service Excellence Award Blog

Service Excellence Award Goes to 20-Year Cassling Engineer Terry Hingtgen

We live and work in the communities we serve, which makes a profound difference when it comes to the level of service we provide at Cassling. When you know it’s you or a loved one who could be reliant on the lifesaving equipment we work on every day, you’re going to do everything you can to ensure it’s operating at peak... Read more

by Tana Phelps in Employee Spotlight, Bob Cassling Service Excellence Award,

Sustainability for Healthcare Symbolism Blog

Thinking Strategically About Sustainability for Healthcare

The US health system is known for being one of the most capable and technologically advanced in the world. Unfortunately, despite our country’s continual drive for medical breakthroughs, there is one part of the healthcare industry that receives too little attention: its environmental toll. Read more

by Caitlin Moling in Imaging Technology, sustainability

Physicians pointing to an xray image on a computer Blog

Cybersecurity and Imaging Providers — Safety in a Digital World

Today’s healthcare systems operate in a mostly digital world. Vast, interconnected networks enable the myriad services that make up the healthcare continuum and enable the accurate and efficient delivery of care. This digital connectivity has allowed some amazing technological advances to come to light. Things like... Read more

by Cassling in Imaging, Imaging Technology, security

MAMMOMAT Revelation Blog

MAMMO Act Puts Mammography with Tomosynthesis in the Spotlight

Women are currently the fastest-growing population of veterans. In 2018, women made up 9 percent of United States veterans, and by 2040, it's expected that 17 percent of veterans will be women. According to a study published by the National Institutes of Health, breast cancer rates could actually be higher in the military... Read more

by Cassling in Mammography, Tomosynthesis, Women's Health,

Patient About to Receive an MRI with Contrast Blog

Contrast Media in Diagnostic Imaging

Radiologic technologists perform a variety of imaging exams, many of which require the use of contrast media to better visualize anatomic structures that are not normally evident on a diagnostic medical image. The use of contrast media in diagnostic imaging exams also aids in characterization of pathology. While there is a... Read more

by Kori Stewart, PhD, R.T.(R)(CT)(ARRT), CIIP in Patient Safety, Imaging,

Healthcare Cross Symbol on Trans Pride Flag Blog

Top 10 Best Practices For Gender-Affirming Care

June is Pride Month, and what better way to celebrate than by ensuring the gender-diverse community feels affirmed in healthcare spaces! A significant number of gender-diverse individuals report having aversive experiences in healthcare settings. These include being provided inappropriate care, receiving unnecessary... Read more

by Oak Reed in Patient Care, Imaging,

Doctor writing on clipboard in hospital supply room Blog

Healthcare Supply Chains and Imaging System Delivery

Until 2021, U.S. healthcare organizations had little trouble acquiring the medical products needed to care for patients. Most were able to operate on a “just-in-time” methodology, placing and procuring needed products and supplies only when they needed them. This allowed organizations to operate using an agile and lean... Read more

by Cassling in Cassling, Imaging Technology, supply chain

Healthcare Team Bonding Blog

Keeping Teams Connected with Your Healthcare Mission

Simply put, your organization’s healthcare mission is a promise. Wrapped up in a simple statement are the core beliefs and guiding principles that create an environment where promises can be kept — not just to the patients you serve, but also to the clinicians and staff who choose to work for your organization. Read more

by Cassling in wellness, Cassling Leadership Institute,

Dan Boone 20 Years Congrats Message Blog

Dan Boone Celebrates 20 Years With Cassling

When it comes to customer service, one person has been a boon to Cassling’s unmatched experience for more than two decades. Field Service Engineer Dan Boone joined Cassling in 2002 after working with Siemens Healthineers Nuclear Medicine systems for the 15 years prior to that. And in that time, he has developed a... Read more

by Cassling in anniversary

Examples of Marketing for Healthcare Providers Blog

7 Tips to Boost Marketing for Healthcare Providers

In many areas of the country, patient levels still haven’t reached where they were pre-pandemic. A small but significant portion of your patient base may still be hesitant to enter a healthcare facility for everything from preventive testing to critical imaging exams their physicians have been urging them to get for years.... Read more

by Cassling in marketing service, healthcare

Imaging Processes Following a Merger or Acquisition Blog

Uniting Your Multi-Site Imaging Processes Following a Merger or Acquisition

The era of healthcare consolidation continues. As noted by the Advisory Board, the Department of Health and Human Services recently came out with a landmark report that found, in a span ranging from 2016 to 2021, a whopping 350 hospitals experienced a change in ownership. These ownership changes were spurred by an... Read more

by Caitlin Moling in Imaging, merger

Featured image for The State of Rural Healthcare Closures (and 3 Possible Solutions) Blog

The State of Rural Healthcare Closures (and 3 Possible Solutions)

According to a new study by the Center for Healthcare Quality and Payment Reform (CHQPR), over 40% of rural U.S. hospitals are at risk of closing in the near future. For many small communities, rural hospitals are the lone provider of all healthcare services in their areas. If these hospitals shutter, millions of Americans... Read more

by Caitlin Moling in Rural Healthcare, Siemens Healthineers,

Featured image for Joel Otto's Career Celebrated as a Standard for World-Class Customer Service Blog

Joel Otto's Career Celebrated as a Standard for World-Class Customer Service

If there’s one thing Joel Otto is known for, it’s the close relationships he creates with his customers. Many Field Service Engineers who had the privilege of knowing Joel over his 20 years at Cassling expressed their admiration of Joel's ability to form strong relationships both with his customers and his colleagues.... Read more

by Tana Phelps in Employee Spotlight,

Featured image for Cassling Leadership Institute Returns with a Focus on Leadership Fundamentals Blog

Cassling Leadership Institute Returns with a Focus on Leadership Fundamentals

Healthcare professionals today face more challenges than at any other time in history. The pandemic was a catalyst for an extraordinary amount of change, on your team, in your hospital, and maybe even in your professional career. You and your staff learned new skills and faced difficulties that would have once seemed... Read more

by Tana Phelps in Employee Spotlight, Bob Cassling Service Excellence Award,

Featured image for 6 Ways to Simplify: Lean on Cassling as Your Strategic Healthcare Partner Blog

6 Ways to Simplify: Lean on Cassling as Your Strategic Healthcare Partner

If there is one thing I know for sure, it’s that there is not enough time in the day or enough medical professionals to keep up with the growing needs in healthcare today. Look at any hospital career page or the job board of a medical staffing agency and it is easy to see that our communities are in dire need of extra... Read more

by Elizabeth Grieger in Equipment Service, Clinical Decision Support,

Featured image for Kathy Osborne Recognized with Ken Vetter Integrity & Strategy Award Blog

Kathy Osborne Recognized with Ken Vetter Integrity & Strategy Award

A leader. Mentor. Educator. And a very fast driver. These words describe Cassling legend Ken Vetter, the first employee to join the company in 1984. He started under company founder Bob Cassling and served as vice president until he retired in 2008. Ken passed away in January 2021, but left a lasting legacy on the... Read more

by Mike Cassling in Ken Vetter Integrity & strategy Award, Employee Recognition

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From the CEO's Desk: Lessons on Leadership, Service and Supporting the Community

Mike Cassling, CEO of Cassling and CQuence Health Group was featured on February's issue of Midlands Business Journal. The article discusses Mike's dedication to maintaining Cassling and CQuence's stellar reputation in healthcare and highlights his passion for his employees, his customers, and for serving the community.... Read more

by Cassling in news, Announcements

digitalization of healthcare Blog

The Growing Trend of Precision Medicine

One positive thing to come out of the pandemic (we like to be glass-half-full when we can) is the speed at which we’re embracing the digital transformation in healthcare. Precision medicine is more tangible than ever, with new technologies and operational strategies to tailor patient treatment from the outset. The benefits... Read more

by Caitlin Moling in Siemens Healthineers, precision medicine,

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6 Tips to Motivate, Retain and Attract Staff Through Difficult Times

Tips to encourage and retain your team in today's healthcare environment... Remember back in the early months of 2020, when the surge of patients into hospitals was heralded as unprecedented? Well, it’s 2022, and these unprecedented times are feeling quite precedented. Except now, as hospitals confront the rising tide of... Read more

by Mike Cassling in Staffing,

photon-counting CT system Blog

Redefining CT: Photon-counting technology is revolutionary

NAEOTOM Alpha opens up a new era of medical imaging It’s not every day I post a blog talking about a specific Siemens product. But it’s not every day a new technology like photon-counting computed tomography (CT) comes along. In fact, it’s a disruptive technology that comes along perhaps once in a decade. This is a... Read more

by Kyle Salem, Ph.D. in CT, Featured, photon-counting ct

Featured image for 5 Resolutions for Imaging Professionals in 2022 Blog

5 Resolutions for Imaging Professionals in 2022

In 2022, take the time to focus on you. The last couple years have taught us that our goals are best when they focus on our overall wellbeing—not some lofty ideal of mental or physical perfection. That means less dieting and less extreme productivity, but more time with family, for rest and to pursue what we’re most... Read more

by Tana Phelps in

Featured image for Top Articles of 2021 Point to Key Trends of 2022 Blog

Top Articles of 2021 Point to Key Trends of 2022

What a year. Despite the ups and downs of the pandemic, healthcare providers continue to navigate an unprecedented situation with bravery, tenacity and compassion that more than meets the challenge. Is it any wonder then that some of our most popular content of 2021 would be focused on innovation and new frontiers of... Read more

by Mark Miller in Imaging,

Cassling Holiday Video Thumbnail Blog

Happy Holidays from Your Partners at Cassling!

We wish you and your family a safe, healthy and happy holiday season. We can’t thank you enough for trusting Cassling for your imaging equipment and service needs in 2021! To close out the year, Cassling President Kyle Salem and I decided to test out an imaginary digital patient twin prototype for a light-hearted look at... Read more

by Mike Cassling in

Siemens Healthineers Shape22 at RSNA Blog

RSNA 2021: AI, Novel Technologies and a Push for Social Change

Another RSNA Annual meeting is in the books. The Radiological Society of North America (RSNA) held its 2021 event in Chicago from Nov. 28 to Dec. 2. After last year’s virtual program, the world’s largest medical imaging forum returned with a robust, hybrid virtual and in-person meeting experience for attendees eager to... Read more

by Tana Phelps in CT, Imaging Technology, MRI, artificial intelligence, Featured, photon-counting ct

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Thanksgiving and The Power of Gratitude

Thanksgiving is the obvious time of the year people start to think about what they’re grateful for. And at Cassling, we’re so profoundly thankful for all the diagnostic imaging professionals we work with throughout the year. We can’t say enough about your hard work, sacrifice, and dedication in improving the lives of your... Read more

by Mike Cassling in wellness,

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CT and Cone Beam CT – What’s the Difference?

Both traditional computed tomography (CT) scanners and cone-beam CT (CBCT) scanners produce pictures of internal body structures. The x-rays use radiation from a radioactive contrast injected into the body to make cross-sectional images. While both scanners undertake the same primary function, there are technical... Read more

by Kim Phox in Surgical C-Arms, cios spin, cone beam ct

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Creating a Culture of Coaching

Coaching has become one of the most critical yet value-adding competencies for a leader in any organization. If you want to improve overall performance as an organization or department, you won't accomplish it by adding new and expensive hardware. You won't achieve it by introducing new technology or processes. It’s a... Read more

by Mike Freel, PhD in leadership, Cassling Leadership Institute,

Featured image for Siemens Healthineers collaborating on world’s first carbon-neutral radiology imaging service Blog

Siemens Healthineers collaborating on world’s first carbon-neutral radiology imaging service

Siemens Healthineers is working to make the imaging world a more sustainable place. They’re collaborating with a west coast academic medical center in creating the world’s first carbon-neutral radiology imaging service. They’re also exploring artificial intelligence in radiology, clinical data and image integration, and... Read more

by Cassling in Radiology Operations, news

Featured image for 3 Ways to Reduce Patient Anxiety in Diagnostic Imaging Blog

3 Ways to Reduce Patient Anxiety in Diagnostic Imaging

Diagnostic imaging is an important part of a patient’s journey through both health and illness. But their interaction with this highly technical, sophisticated equipment and process can be daunting and produce a high level of anxiety, even fear. Providing as positive a patient experience as possible is important not only... Read more

by Mike Cassling in Patient Experience,

Featured image for Trends in Ultrasound 2022: Shear Wave Elastography Blog

Trends in Ultrasound 2022: Shear Wave Elastography

Chronic liver disease (CLD) and cirrhosis are major health problems in the United States. In 2018, the Centers for Disease Control reported that 4.5 million adults were diagnosed with liver disease. In 2019, CLD and cirrhosis claimed more than 44,000 American lives. And according to a 2018 study by Intermountain Medical... Read more

by Jennifer Ott in Ultrasound, shear wave elastography, liver disease

Featured image for Rad Tech Week 2021 and Revolutionary New CT Technology Blog

Rad Tech Week 2021 and Revolutionary New CT Technology

National Radiologic Technology Week is an annual celebration of rad techs across the nation. It was first celebrated by the ASRT in 1979 to commemorate Wilhelm Conrad Roentgen’s 1895 discovery of the x-ray. Today, it’s also become a time to recognize and raise awareness of the important role medical imaging and radiation... Read more

by Mike Cassling in Naeotom Alpha, rad tech week, photon-counting ct

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Breast Cancer Awareness Month 2021: A Call to Action

Every October, we recognize Breast Cancer Awareness Month. Just two years ago, right now, you were probably rolling out your women’s health wellness fairs and promoting your mammography services online and in local papers and magazines. So much has changed since then. While we were once gaining great strides in our breast... Read more

by Tana Phelps in Mammography, Women's Health, Breast Density, Imaging Volume, Breast Cancer Awareness 2021

Investing in You Virtual Summit 2.0 Blog

3 Reasons You Should Attend 'Investing in You' Virtual Summit 2.0

Earn (Free!) CE credits, attend great sessions and have fun! Once upon a time, in a world far different than the one we currently live in, we held an annual, in-person Investing in You (IIU) educational seminar in Omaha, Nebraska, hosting imaging professionals from across the Midwest. That changed dramatically last year... Read more

by Ellie Stanard in Investing In You, virtual summit, ink factory

Featured image for Trends in Ultrasound 2022 Blog

Trends in Ultrasound 2022

New Ultrasound technology in detecting liver lesions, ultrasound’s role in the fight against COVID-19, and more… Are the days of invasive tests behind us? Not yet. But ultrasound is bringing us closer than ever before, and liver imaging provides a good example. Contrast-enhanced ultrasound Advances in ultrasound, known for... Read more

by Jennifer Ott in Ultrasound, COVID Testing,

Ultrasound awareness month banner Blog

6 Ways to Celebrate Your Sonography Squad

October Means Medical Ultrasound Awareness Month! Sonographers are superheroes. Even before the pandemic began in 2020, they were working hard on the frontlines, often unsung. But while COVID-19 may have provided additional exposure for the profession, it has placed an even heavier burden on the professionals. COVID-19 and... Read more

by Mike Cassling in Ultrasound, MUAM, Medical Ultrasound Awareness Month

Featured image for What is Interventional Pulmonology? Blog

What is Interventional Pulmonology?

Part One in a Two-Part series on Interventional Pulmonology and Diagnostic Imaging The healthcare industry, and medicine, are constantly evolving and innovating. One of the relatively new fields in pulmonology medicine is interventional pulmonology (IP), which utilizes endoscopy and other tools and techniques to diagnose... Read more

by Kori Huston in Ultrasound, Imaging,

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5 Ways to Make a Better World

Volunteering is a Win-Win for Everyone We all have our reasons for volunteering. For some, it’s just the right thing to do. Others work to further their careers, a cause, their community, company or industry. It doesn’t really matter the reason, what your modality or specialty is, or where you are in your career. When you... Read more

by Mike Cassling in

Featured image for Big Decisions: 13 Things to Consider When Choosing a Service Vendor Blog

Big Decisions: 13 Things to Consider When Choosing a Service Vendor

Whether you’re a new imaging system owner or have had your equipment for some time, its maintenance deserves as much thought and consideration as the original decision of which system to buy. It’s not a matter of if you should have a service contract. Even the best equipment must have a regular preventive maintenance... Read more

by Joe Matthews in Equipment Service,

Featured image for Tana Phelps Honored with Bob Cassling Service Excellence Award Blog

Tana Phelps Honored with Bob Cassling Service Excellence Award

Cassling Marketing Manager Tana Phelps was recently recognized as the recipient of the 2021 Bob Cassling Service Excellence Award. The award, named after Cassling’s founder, Bob Cassling, honors his legacy of excellent customer service and commitment to accountability. It is presented annually to a Cassling employee or an... Read more

by Christine Kasel in Employee Spotlight, Bob Cassling Service Excellence Award

Featured image for Wholehearted Mental Wellness: Leading with a Resilient Perspective Blog

Wholehearted Mental Wellness: Leading with a Resilient Perspective

As healthcare industry professionals, we often wear thick emotional armor at work. That armor can interfere with truly being in touch with our emotions and emotional challenges. In this Brene Brown-inspired webinar, I’ll help you discover the authentic you and show you how to apply what you learn in changing your lifestyle. Read more

by Cassling in webinar, wellness, Cassling Leadership Institute

Jerry Glenn Celebrates 35 Years at Cassling Blog

Jerry Glenn ‘The Go-To Guy’ Celebrates 35 Years of Service Excellence

Anyone who has spent time with Jerry Glenn knows there is no comparison when it comes to Jerry’s technical abilities. Since joining Cassling as a Field Service Engineer (FSE) in 1986, Jerry has developed a reputation as one of the best in the business. “I still remember meeting Jerry for the first time in 1986 and I can’t... Read more

by Tana Phelps in Equipment Service, Employee Spotlight

Silhouette of victory team on mountain with sunset and sky background Blog

Motivation Innovation: How to Inspire Peak Performance from Your Team

Motivation is inherent in leadership. Whether or not you take the view that leaders can actually motivate someone or that they can only establish the environment for employees to BE motivated, our organizations expect us as leaders to get the most out of our employees. That’s where motivation comes in. Motivation isn’t... Read more

by Mike Freel, PhD in Professional Development, leadership, Cassling Leadership Institute

Featured image for 3 Considerations from Imaging Departments When Selecting a Service Provider Blog

3 Considerations from Imaging Departments When Selecting a Service Provider

There are certain things that just go together. Peanut butter and jelly. Roentgen and the X-ray. Rad techs and “Your X-ray is a skelfie” jokes. Excellent customer service from a service provider... these, too, should go together, but unfortunately that is not always the case. When talking with a new radiology manager at a... Read more

by Joe Matthews in Imaging Technology, Equipment Service,

Featured image for 3D Breast Tomosynthesis ROI Calculator Blog

3D Breast Tomosynthesis ROI Calculator

With the addition of a 3D Digital Breast Tomosynthesis system, you’re able to bill for an additional CPT code in addition to the base mammogram procedure. That means you could be earning more revenue on every single exam. With this ROI calculator, determine how much revenue you could earn by upgrading to 3D Breast... Read more

by Cassling in Mammography, Tomosynthesis

Featured image for Friends and Colleagues Remember Cassling Legend Ken Vetter Blog

Friends and Colleagues Remember Cassling Legend Ken Vetter

Ken Vetter had many admirable qualities. Friends and colleagues who have been at Cassling over the decades can attest to his honesty, his kindness, his compassion, his generosity, and so much more. But if there was one single thing just about everyone could agree on in regard to Ken, it was this: Read more

by Cassling in Employee Spotlight

MOBILETT Elara Max Blog

Solutions to Common COVID-Related Imaging Challenges

To say the pandemic altered the imaging landscape would be the understatement of the century. After the initial shock to the collective system, when elective procedures were effectively cancelled and questions about capacity and resource utilization held sway, imaging departments have since adapted to provide outstanding... Read more

by Kyle Salem, Ph.D. in Imaging, COVID Testing

Shawn Pew 20 Years Blog

Shawn Pew Supplies Clinical Knowledge, Leadership and Humor for 20 Years

When Shawn Pew came to Cassling two decades ago, he brought years of invaluable experience as a radiologic technologist with him, ensuring his interactions with hospitals and clinics around the state were backed up with the kind of insights and knowledge that can only come from being involved in day-to-day patient imaging.... Read more

by Tana Phelps in Equipment Service, Employee Spotlight

Featured image for Cassling’s Most Popular Content of 2020 Blog

Cassling’s Most Popular Content of 2020

The year 2020 is behind us (cue the collective sigh of relief), but even in such trying times, the resilience of healthcare workers around the country has been truly inspiring. Not only were technologists, sonographers, radiologists and all manner of radiology professionals working tirelessly to ensure imaging was... Read more

by Cassling in Imaging,

Featured image for Innovative Solutions Help Hospitals Combat Dire Staffing Shortages Blog

Innovative Solutions Help Hospitals Combat Dire Staffing Shortages

With the new year upon us, the winter resurgence of COVID-19 has overwhelmed U.S. hospitals and brought a collective staffing strain to a near breaking point. According to HHS data, as of mid-November, nearly a quarter of U.S. facilities were experiencing or anticipating a shortage of medical staff—nurses in particular. At... Read more

by Caitlin Moling in Imaging, Staffing

Virtual Demo Tiles Blog

Imaging System Virtual Demos Provide Flexibility, Safety in Trying Times

Imagine a scenario where your department’s decade-old MRI scanner is on its last legs. But your team is busier than ever, and the goal of keeping you and your team safe prevents travel to an in-person demo. You need a new scanner, but you also need to ensure its clinical capabilities and operational fit, plus you need to... Read more

by Mark Miller in Imaging Technology, Virtual Demos

Featured image for Joe Matthews Celebrates 35 Years of Service Excellence Blog

Joe Matthews Celebrates 35 Years of Service Excellence

Please join us in extending a heartfelt congratulations to Joe Matthews, Vice President of Service, who recently celebrated 35 years with Cassling! You can read more about Joe's journey from Field Service Engineer to VP in this article, and view some photos of Joe through those years below. Congratulations, Joe, on your... Read more

by Tana Phelps in Equipment Service, Employee Spotlight

Wind in Our Sails Blog

Values, Ethics & Culture: The Wind in Our Sails

Our values, ethics and especially our organizational culture fill our sails and propel us forward. I consistently tell my students and organizations this when it comes to leadership. These three things are what fill us up. They literally push us forward like a wind-filled sail. But what does that look like? How do we know... Read more

by Mike Freel, PhD in leadership, Cassling Leadership Institute

Featured image for Cassling Resources Support Urology and Prostate Health Awareness Blog

Cassling Resources Support Urology and Prostate Health Awareness

September marks two important events, each focused on an aspect of healthcare overlooked by far too many patients until it’s too late. Urology Awareness Month and National Prostate Health Month, each happening this month, emphasize the need for citizens of all ages, and especially those in at-risk demographics, to take... Read more

by Kori Huston in Urology, Prostate Health

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Strategy: Charting the Course in Healthcare

Strategy and leadership go hand in hand. One of the things I like about organizational strategy is that it takes creative, innovative and brave leadership to move an organization into the unknown. It’s like sailing into uncharted waters. It’s a place you have to go but it’s a little scary and you’re not quite sure what... Read more

by Mike Freel, PhD in leadership, Cassling Leadership Institute

Featured image for There’s Nothing Squirrely About Tyler Driever’s 20 Years of Service Blog

There’s Nothing Squirrely About Tyler Driever’s 20 Years of Service

Cassling team members learn to expect the unexpected when they respond to service calls at customer facilities. But one service call pushed that old adage to its absolute limit when Field Service Engineer (FSE) Tyler Driever discovered a squirrel living inside the CT system he’d been called to service. Just as this was no... Read more

by Tana Phelps in Equipment Service, Employee Spotlight

Featured image for Mike Tinsley Celebrates 20 Years of Mentorship and Customer Service Blog

Mike Tinsley Celebrates 20 Years of Mentorship and Customer Service

“He does not always tell me what I think I want to hear, but tells me what I need to hear!” That quote from Robert Boxum sums up about everything you could ever want in a Field Service Engineer (FSE). Mike Tinsley celebrates his 20th anniversary with Cassling this July, and throughout his two decades of service, he has... Read more

by Tana Phelps in Equipment Service, Employee Spotlight

Featured image for Answering the Call for Help from Healthcare and Imaging Professionals Blog

Answering the Call for Help from Healthcare and Imaging Professionals

The country continues to reel from the pandemic, and our hearts go out to nurses, doctors, technologists and other healthcare team members who have dedicated themselves to helping patients during these extraordinary times. Earlier in the year, when Americans began to grapple with just how serious the COVID-19 outbreak was... Read more

by Mike Cassling in wellness, Employee Spotlight

Featured image for Urology Health Takes Center Stage with Free Resources for Healthcare Teams Blog

Urology Health Takes Center Stage with Free Resources for Healthcare Teams

Hospital, health systems and clinics around the country have long relied on Cassling to not only provide them with cutting edge diagnostic imaging solutions, but to help them honor the very folks who operate those systems. For more than a decade, Cassling has provided free resources to help recognize sonographers and... Read more

by Rob Loft in Surgery, Urology,

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Navigating the Turbulent Waters of Employee and Organizational Conflict

One of the things I often hear from leaders, regardless of what industry they are in, is that they want to know what to do about difficult employees or situations. Invariably, it has something to do with some kind of conflict they are dealing with. And invariably, I tell them that I don’t have a silver bullet to fix their... Read more

by Mike Freel, PhD in leadership, Cassling Leadership Institute

Featured image for Need Help? Dana Downs Has You Covered For Over 20 Years Blog

Need Help? Dana Downs Has You Covered For Over 20 Years

It’s the little things you remember. When asked to share memories about Dana Downs on the eve of her 20th anniversary with Cassling, her friends and colleagues almost universally mentioned her enthusiasm, support, knowledge and welcoming presence. But each also had a unique story to tell about a subtle way Dana would do a... Read more

by Tana Phelps in Employee Spotlight

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Putting Together the Imaging Modality Puzzle

The following guest blog comes courtesy of Cheryl S. Turner, EdD., R.T., (R)(T), Director of Global Education and Training; Legion Healthcare Partners. Dr. Turner will be hosting an Investing In You webinar on Thursday, July 9 entitled, "All the Puzzle Pieces: How Imaging and Treatment Modalities Work Together." We are all... Read more

by Cassling in Investing In You, Imaging Technology

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Resuming Breast Imaging in the Aftermath of COVID-19

The following has been reposted with permission from DocPanel. It is estimated that as of June, 10 million mammograms have been deferred due to COVID-19 related restrictions. With a slow lift of lockdowns, this number is expected to grow even higher. As the shift to normalcy begins, practices that offer mammography are... Read more

by DocPanel in Mammography, Women's Health, ABVS

Featured image for Imaging Equipment Service During an Elective Procedure Ramp-Up Blog

Imaging Equipment Service During an Elective Procedure Ramp-Up

As the pandemic continues, healthcare systems across the country find themselves confronting a wide range of scenarios. Some states have been able to ramp elective procedures back up while others are confronting a surge of COVID cases that make it exceedingly difficult to couple standard care with coronavirus-related care.... Read more

by Joe Matthews in Imaging Technology, Equipment Service,

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The Kevin Kraciun Guarantee: 35 Years of Service Excellence

Anyone who’s spent any time with Field Service Engineer (FSE) Kevin Kraciun understands how committed he is to making sure equipment is in the best shape possible for customers and patients. In fact, Kevin is so confident in his ability to ensure an item is back up and running that his guarantee has become legendary in... Read more

by Tana Phelps in Equipment Service, Employee Spotlight

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Imaging Marketing Tips for a COVID-19 World

Every state has now begun the long, arduous process of opening back up in some capacity. Whereas elective procedures were temporarily put on hold in many areas of the country, the focus has now turned to getting patients in for those exams safely and efficiently. For the good of overall health, imaging can only be put off... Read more

by Marc Costanzo in Referring Physicians, marketing service

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Online Continuing Education for Imaging Skyrockets in 2020

If you’re an imaging professional who finds themselves spending more time online seeking continuing education opportunities, you’re not alone. To give you a little peek behind the curtain, Cassling has seen unprecedented demand for our free Continuing Education courses this year. It’s clear that, right now, there’s a large... Read more

by Ellie Stanard in Investing In You, Cassling Leadership Institute

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Mike Cassling Celebrates 35 Years of Philanthropy, Employee Support and Business Leadership

This year, Cassling celebrates the 35-year anniversary of the one team member who just so happens to share a name with our company itself. Mike Cassling started on the Cassling sales team, but it wasn’t long before he was making an impact on the entire company, steering the ship through numerous changes and expanding... Read more

by Cassling Blog in Cassling, Employee Spotlight

Featured image for Ultrasound in the Age of COVID-19 Blog

Ultrasound in the Age of COVID-19

The coronavirus pandemic has tested our healthcare system like never before, and physicians are leaning on imaging providers to provide diagnostic testing for patients who are expected to have or are suffering from the virus. One area that’s started to gain more attention in diagnostic protocols is ultrasound. Read more

by Jennifer Ott in Ultrasound,

Featured image for Brian Bailey’s Career Marked by Mentorship, Generosity and Exceptional Service Blog

Brian Bailey’s Career Marked by Mentorship, Generosity and Exceptional Service

If there’s one thing Brian Bailey is known for, it’s his helpful nature. Many Field Service Engineers (FSEs) who had the privilege of knowing Brian over his nearly 27 years at Cassling called out how willing he was to give back to those around him. “I could always count on Brian to show the new hires the ropes and provide... Read more

by Tana Phelps in Equipment Service,

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Self-Care Tips for Imaging Professionals

All across the country, healthcare experts are stepping up to provide essential care services to those most in need. While many industries have enabled employees to work from home in order to halt the spread of the coronavirus, healthcare workers have no such luxury. If you work in healthcare, you’re no doubt dealing with... Read more

by Cassling in Imaging, wellness

Featured image for Imaging System Infection Control in the Age of COVID-19 Blog

Imaging System Infection Control in the Age of COVID-19

Imaging is playing a critical role in the fight against COVID-19 as healthcare teams attempt to assess what’s going on inside each patient. With this comes an increased need to ensure adequate infection control procedures. If a patient has been confirmed to have COVID-19 or is even suspected to have it, it’s absolutely... Read more

by Joe Matthews in Imaging Technology, Equipment Service,

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Who’s the Captain? Healthcare Leaders at the Helm

Whether you’re driving a bus, a plane or a boat, there’s no question that effective leaders have a significant role in getting people and organizations to where they need to go. Being a leader implies that you are able to move the needle and improve outcomes. Sounds pretty easy, doesn’t it? But the truth is, leadership is... Read more

by Mike Freel, PhD in leadership, Cassling Leadership Institute

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Leadership Courses for Healthcare: An Invitation to Invest in Yourself

It’s early days yet for 2020. But already, the year is presenting many vexing questions for healthcare leaders. How should responsible health system leaders respond to the outbreak of COVID-19? Will the Affordable Care Act survive its latest challenge in the Supreme Court? Will recent pushes for transparent healthcare... Read more

by Kyle Salem, Ph.D. in Investing In You, Cassling Leadership Institute

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Joel Otto Honored with Bob Cassling Service Excellence Award

Field Service Engineer Joel Otto was recently recognized as the recipient of the company’s most prestigious honor, the Bob Cassling Service Excellence Award. Named after Cassling’s founder, Bob Cassling, the award recognizes employees who go above and beyond in exemplifying the organization’s culture and values. Read more

by Tana Phelps in Equipment Service, Employee Spotlight

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Pat Harvey Celebrates 20-Year Milestone Anniversary

Director of Clinical Operations Pat Harvey joined Cassling two decades ago. Since that time, the capabilities of medical imaging have radically increased. Imaging technology has evolved from film processing to completely digital and the healthcare industry has become increasingly more complex. What hasn’t changed since the... Read more

by Kyle Salem, Ph.D. in Equipment Service, Employee Spotlight

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5 Essential Qualities to Look for When Evaluating an Equipment Partner

Choosing an equipment supplier is never easy. The stakes are high. The consequences of picking the wrong one—downtimes, delays, mounting costs—can be disastrous. So, how do you make the right decision? Behind vendors’ sales talk and marketing materials, how are you—whether you’re in radiology, biomed, administration or... Read more

by Joe Matthews in Equipment Service,

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A Quick Look Back at 2019

Ultrasound technology. Healthcare podcasts. Leadership education and rad tech scholarships. Another trip to RSNA. And we can't forget our 35th anniversary. A lot has happened over the last year within the imaging field and even here for us at Cassling. Here's a review of our most-read blogs that made 2019 a year to... Read more

by Tana Phelps in

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Ben Nelson Celebrates 20-Year Milestone Anniversary

Field Service Engineer Ben Nelson joined the company two decades ago, and in that time span, much has changed. Imaging technology has evolved from film processing to completely digital, healthcare organizations have merged to create larger footprints and the industry itself has become more complex. Read more

by Tana Phelps in Equipment Service, Employee Spotlight

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RSNA 2019 Showcases the Future of Imaging

Last week marked one of my favorite times of the year, an opportunity to network with professionals in the imaging space and to get a peek at the exciting innovations that lie just around the corner. I’m speaking, of course, about RSNA. The biggest gathering of imaging professionals in the country, if not the world, took... Read more

by Mike Cassling in Cassling, CT, artificial intelligence, Featured,

rad-tech-week-2019-poster Blog

Ten Years of Rad Tech Week Celebrations

It’s National Rad Tech Week, and Cassling is once again helping you celebrate with posters, games and all kinds of free materials. 2019 marks ten years of Cassling helping healthcare professionals around the country recognize the important work of their imaging teams through posters and other items. Considering the... Read more

by Marc Costanzo in X-ray, radiologic technologists

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Emotional Intelligence: Shared Thinking for Workplace Success

Emotional intelligence has been touted as the secret ingredient for success in the workplace. Well, it’s time to let the secret out of the bag. We need to have a conversation about emotional intelligence and the role it plays with leadership. I think there’s a lot of misconception about what emotional intelligence is and... Read more

by Mike Freel, PhD in leadership, Cassling Leadership Institute

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Investing In You 2019 Brings the Radiology Community Together

That’s a wrap on Investing In You 2019! Every year, Cassling brings together radiology professionals for two days of continuing education, hands-on demos of innovative imaging equipment, networking and professional development. Over the coming months, we’ll be posting the audio of all of the educational presentations in... Read more

by Tana Phelps in Investing In You, Imaging,

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Increase Mammogram Volume with These 6 Steps

You know breast cancer screenings are important. The general public knows breast cancer screenings are important. Your own patients know breast cancer screenings are important. So why don’t you have more patients coming in for their regularly scheduled preventive mammograms? Read more

by Kim Phox in Mammography, Women's Health, Breast Density,

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4 Steps to Improving the Ultrasound Patient Experience

The technical component of sonography is only part of the picture. That’s not exactly a controversial statement. Most clinics and hospitals pride themselves on the premium level of care they provide to patients, and that includes showing compassion and helping the patient to understand their medical situation. After all,... Read more

by Jennifer Ott in Ultrasound, Patient Experience,

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Customers and Colleagues Commemorate Ed Holub’s 20-Year Anniversary, His Dedication and One Very Distinctive Laugh

When asking Field Service Engineer (FSE) Ed Holub’s colleagues what they appreciate most about Ed, more than one remarked that, in addition to his expertise in equipment service and his willingness to do everything possible to provide a solution to customers, it’s his laugh that’s most recognizable. Read more

by Tana Phelps in Equipment Service, Employee Spotlight

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Rad Tech Week 2019

Get ready for a rad National Radiologic Technology week this year with our Totally RAD swag! Recognize the important roles within radiology and celebrate your team with help from Cassling. New this year are toolkit options for various radiology fields, including Mammography, CT, MRI and Nuclear Medicine! Order your... Read more

by Cassling in X-ray, radiologic technologists

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Modern Mammo: What’s New, Old and Saving Lives in 2020

Clinical solutions for women’s health are more varied than they’ve ever been. Recommendations for breast screenings still emphasize the importance of an annual or a biannual mammogram, yet patients who put off the procedure or only come in for regular screenings probably don’t realize the wide array of technologies and... Read more

by Kim Phox in Mammography, Women's Health, Breast Density, ABVS

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Times Change — But Values and Friendly Faces Remain

I was reminiscing with a long-time Nebraska customer recently about when we first met. I was a kid out of college and had just started working at my dad’s new imaging company. She had been a technologist for a year or two but was destined for management early on. I’m going to date myself (and her), but our conversation had... Read more

by Mike Cassling in Cassling, Employee Spotlight

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Investing In You - Omaha Seminar

Attend Cassling’s Investing in Her and Investing in You seminar in Omaha, Nebraska, with sessions on women’s health, market updates, panel presentations, equipment demos, key tips to work with teams and more! When: October 1-2, 2019 Where: Marriott Regency, Omaha, NE Approved for 8.5 CE credits from the American Society of... Read more

by Cassling in Investing In You,

investing-in-you-omaha-logo Blog

6 Reasons Not to Miss 'Investing in You – Omaha'

Every year, we hold our Investing in You (IIU) educational seminar in Omaha, Nebraska, hosting imaging professionals from across the Midwest. For those unfamiliar, this in-person event is an extension of the Investing in You continuing education program that runs throughout the year. Our monthly and on-demand webinars... Read more

by Kyle Salem, Ph.D. in Investing In You, Mammography, radiologic technologists

sonography-strong-materials Blog

Medical Ultrasound Awareness Month 2019

October is Medical Ultrasound Awareness Month! Your sonographers work hard all year round, but now is a great time to show your appreciation for their dedication. Not sure how to celebrate? Don’t worry—we’ve got some ideas. Read more

by Cassling in Ultrasound,

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Women's Health Road Show

The newest and most innovative women's health products from Siemens Healthineers are coming to the Midwest! The 18-wheel Siemens Mobile mammography truck is bringing the new systems, and you're invited to get an intimate glimpse. Read more

by Cassling in Investing In You, Mammography,

ron-zink Blog

Expertise & Humor Guide Ron Zink Through 20 Years of Service

If you visit Cassling headquarters and head to the warehouse, you’ll come across some painted yellow lines along the floor, separating one section from another. Back in the day, when Cassling still had a refurbishment business, the yellow lines separated the warehouse proper from the team responsible for evaluating,... Read more

by Tana Phelps in Equipment Service, Employee Spotlight

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Wobig or Go Home: CIO Celebrates 20 Years of Dependability

If you’re a Cassling team member, there’s no doubt you’ve encountered Randy Wobig. Whether he’s sending out emails about the latest IT security protocols, providing updates on the facility or traveling the halls of Cassling headquarters with a Green Bay coffee cup in his hand, Randy is someone whose reach extends to just... Read more

by Tana Phelps in Employee Spotlight

employees-talking Blog

Analyzing Performance Issues & Leading the Right Way

So you want to talk about performance. That’s not a question. It’s a statement. You want to talk about performance. If you’re a healthcare manager or executive, you need to be giving your employees consistent and constructive feedback about their performance. Read more

by Mike Freel, PhD in leadership, Cassling Leadership Institute

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After Twenty Years of Working at Cassling, Engineer is the ‘Radiology Whisperer’

At Cassling, we hold our Field Service Engineers (FSEs) to the highest standards. Our team is focused on achieving the maximum level of imaging equipment uptime and the best diagnostic results, because they know healthcare organizations are counting on us to help ensure an exceptional patient experience. Read more

by Tana Phelps in Equipment Service, Employee Spotlight

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Field Service Engineer Celebrates 20 Years of Heroics, Customer Service

Jason “JD” Dannenbring started with Cassling in Sioux Falls, South Dakota, on the cusp of the new century in the summer of 1999. Throughout the past 20 years, he’s built a reputation for being a ‘go-to’ nuclear medicine guy, steady in his nature and eager to give back to his community. In fact, he’s even been known to help... Read more

by Tana Phelps in Equipment Service, Employee Spotlight

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Cassling Celebrates 35 Years of Imaging Excellence

Thirty-five years. Even as I write those words, it’s hard to believe it’s been that long since Cassling Diagnostic Imaging, or CDI, which later became Cassling, was formed. This July, we celebrate our 35th anniversary as a company, and I’m honored that I get do so surrounded by the many people who make our organization... Read more

by Mike Cassling in Cassling,

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Cassling Makes Waves with First Island Installation of CT System

Many considerations go into installing a new piece of imaging equipment. From facility planning and construction to system training and even marketing your new services, it's a long to-do list for imaging providers. Imagine, then, having to do all of that in isolation. In other words, on an island, surrounded by water.... Read more

by Andy Beer in CT,

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Service Engineers Give Tips on Making the Most of Your Imaging Service Contract

If you’ve purchased a service contract in order to maximize ROI on your imaging equipment, the next step will be working with your service team. We’ve partnered with hospitals, clinics and health systems throughout the Midwest to ensure equipment uptime. We’ve created service contracts for brand new imaging systems, entire... Read more

by Joe Matthews in Equipment Service,

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Flat Panel Detector Vs. Image Intensifier: What to Consider in a C-arm

When I’m talking with staff at ambulatory surgery centers or hospital surgical departments, one question I typically get is about the technology at the center of the C-arm system: “Should we go with a flat panel detector or an image intensifier?” Read more

by Rob Loft in Surgery, Surgical C-Arms,

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Layne Oberto Marks 25 Years of Exceptional Customer Service with Cassling

Layne Oberto, Cassling Regional Service Manager, celebrated his 25th anniversary with Cassling on June 6. Read more

by Joe Matthews in Equipment Service, Employee Spotlight

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Sonographers: Reduce Pain and Strain with These Tips

You care about your patients. But who cares for you? As ultrasound technology progresses each year, one thing innovators increasingly turn their attention to is reducing strain on the sonographer. Things like cordless transducers, AI-enhanced sequencing and one-push controls have all been designed to improve the patient... Read more

by Jennifer Ott in Ultrasound, Cardiovascular Ultrasound,

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OEM Service Contracts: The Ultimate Return on Investment

With every imaging equipment purchase comes an important question your team will need to answer: Do we purchase a service contract? While the response boils down to a relatively simple ‘Yes’ or ‘No,’ the ramifications are more complicated. For an Original Equipment Manufacturer (OEM) service contract to make sense, your... Read more

by Joe Matthews in Equipment Service,

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Urology

Urology departments around the world rely on Siemens’ urology product portfolio of dedicated and mobile X-ray systems. Try the powerful Siemens Cios Alpha or Cios Fusion C-arm with IDI Table 100UCPlus for surgical versatility in urology. Read more

by Cassling in Urology,

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MRI Expert Explores the Challenges of Abdominal Reads

The following is a guest post from DocPanel, which connects patients & healthcare providers to a network of fellowship-trained expert radiologists. MRI is renowned for its unmatched soft tissue recognition, making it the preferred modality for diagnosing most diseases and conditions of the abdomen. However, body MR reports... Read more

by DocPanel in MRI,

cassling-sales-team Blog

Cassling Team Members Use Clinical Backgrounds to Serve Customers

No one understands the complexities of diagnostics, patient care and the clinical environment better than those who have been on the frontlines of healthcare. Read more

by Andy Beer in Cassling, Imaging,

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Navigating the Stress of Organizational Change

I've worked with a lot of organizations over the years and one thing is consistent no matter the industry or size of company: fear of change. Not many places really excel at promoting change within an organization, whether it's technological, cultural or even clinical changes. Read more

by Mike Freel, PhD in leadership, Cassling Leadership Institute

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Clinical Decision Support: What You Need to Know Before 2020

Earlier this month, CMS released the Medicare Physician Fee Schedule (MPFS) final rule for calendar year 2019. For imaging, many of the biggest updates concern the imaging clinical decision support (CDS) mandate, also known as the Medicare Appropriate Use Criteria (AUC) Program. Read more

by Erin Lane and Catherine Kosse in Imaging, Clinical Decision Support

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3D Breast Ultrasound

3D Total Breast Ultrasound combines the power of 2D/3D ultrasound and advanced technologies with automated acquisition and intelligent workflow solutions to create one comprehensive package for ultrasound breast care. Read more

by Cassling in Women's Health, Breast Density, Ultrasound,

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FDA’s New Breast Density Law Impacts Providers Nationwide

As a woman working in the imaging field, I was thrilled when the Food and Drug Administration proposed new rules related to how patients are notified of their breast density. I’ve seen firsthand the benefits of breast density testing and its impact on long-term patient wellbeing. Read more

by Kim Phox in Women's Health, Breast Density, ABVS

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Field Service Engineer Jerry Glenn Earns Award For Service Excellence

The Bob Cassling Service Excellence Award was created in 2015 to recognize employees who go above and beyond in exemplifying the organization’s culture and service. The award celebrates founder Bob Cassling’s legacy of taking excellent care of customers and employees. It commemorates the culture of Customer Service and... Read more

by Jill Reeves, MHA in Employee Spotlight

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A World of Adventure Awaits Deb Flor in Retirement

Her “sunshine attitude” will be missed around Cassling headquarters, where she’s been a positive presence for more than three decades. Read more

by Tana Phelps in Employee Spotlight

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Enhancing Your Leadership with Evidence-Based Practices

For many years, Cassling has provided advanced continuing education opportunities for healthcare professionals. It’s easy to see why. Cassling knows the value of a skilled and educated workforce, especially in the field of healthcare. When I first walked into the Cassling offices in Omaha, the first thing I noticed was... Read more

by Mike Freel, PhD in Imaging, leadership, Cassling Leadership Institute

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4 Imaging Trends to Watch in 2019

What’s in store for imaging departments in 2019? A lot, it turns out. In fact, 2019 may go down as a critical year for both imaging and healthcare in general. A number of trends have already taken shape in the opening weeks of 2019 to position this decade’s last hurrah as one with unprecedented change. By the time 2020... Read more

by Andy Beer in Imaging, Healthcare Consumerism, artificial intelligence

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Celebrating Heart Month with a Visit on the TODAY Show

The ACUSON Bonsai ultrasound system from Siemens Healthineers was recently featured on the TODAY Show in celebration of American Heart Month. As part of a new segment called “Heart Smart Today,” Dr. Mehmet Oz of “The Dr. Oz Show” met with TODAY co-anchors Savannah Guthrie, Hoda Kotb, Al Roker and Craig Melvin to talk about... Read more

by Tana Phelps in Ultrasound, Cardiovascular Ultrasound,

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Customers, Co-Workers Recognize Ryan Wachter's 20 Years of Service

Ryan Wachter is someone who takes customer service seriously. He bends over backwards to solves clients' problems quickly and with the utmost professionalism. Still, people closest to him also know he has a hidden comedic streak too. As Shawn Pew, Regional Service Manager puts it: Read more

by Cassling Blog in Equipment Service, Employee Spotlight

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Are Your Breast Imaging Codes Up to Date for 2019?

It’s 2019, and that means providers across the country are officially coping with the ramifications of the changes made to breast imaging reimbursement codes. Has your facility updated its billing procedures and internal systems? If not, it’s important to do so as soon as possible so you can avoid submission delays and... Read more

by Kim Phox in Mammography, Women's Health,

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Cassling Leadership Institute Launches for Healthcare Execs

Over the past 15 years, Cassling has offered continuing education credits to radiologic technologists, sonographers, managers and others in the imaging field through our Investing In You program. Last year alone, our initiative to make all of our webinars available on-demand meant that thousands of imaging professionals... Read more

by Kyle Salem, Ph.D. in Investing In You, Cassling Leadership Institute

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MAGNETOM Aera MRI Expands Services for Colorado Ortho Practice

When it came time to replace their 14-year old MAGNETOM Symphony MRI from Siemens Healthineers, Colorado Springs Orthopaedic Group (CSOG) had a choice to make. They could shop around for different imaging equipment providers, or they could upgrade within the family of MRI systems that had given them success and longevity... Read more

by Tana Phelps in MRI,

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Brent Headley Doubles Down on Customer Service for 20 Years

Those who know Field Service Engineer (FSE) Brent Headley well know he’s a betting man. And that has translated well to his experience in the field for Cassling. Read more

by Cassling Blog in Equipment Service, Employee Spotlight

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RSNA 2018: The Good, The Rad and the Cutting Edge

Another RSNA is in the books! Cassling President Kyle Salem, PhD (left) & CEO Mike Cassling (right) pause for a picture at RSNA 2018. I attend the Radiological Society of North America’s annual meeting every year, and I never cease to be amazed by the innovations that the world’s leading imaging technology developers give... Read more

by Mike Cassling in Imaging Technology, artificial intelligence

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How Healthcare Professionals Can Become Respected Team Leaders

Are you in a leadership role, or perhaps ready to step into one? Then please enjoy this guest post published with permission from Lauren Schieffer, CSP, a featured speaker at Cassling's Investing In You 2018 seminar. In it, Ms. Schieffer explores what it takes to earn respect from your team. Read more

by Lauren Schieffer, CSP in Investing In You, leadership

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How to Secure Financing for Your Imaging Equipment Purchase

Many imaging facilities struggle with finding the backing necessary to make the types of purchases that can attract new patients, increase overall volume and positively affect reimbursement rates. Generally, the hardest-hit facilities tend to be: Read more

by Andy Beer in Imaging, financing

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Rad Tech Week 2018 is #RadtotheBone

It’s our favorite time of the year here at Cassling! That’s because November 4 – 10 is Rad Tech Week, when healthcare organizations across the country go all-out to celebrate the contributions of their imaging team to the medical profession. Read more

by Mike Cassling in X-ray, radiologic technologists

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The Role of Artificial Intelligence in Breast Imaging

Wikipedia defines Artificial Intelligence (AI) as “intelligence demonstrated by machines, in contrast to the natural intelligence displayed by humans and other animals.” Although AI already has a limited presence in medical imaging systems, the development of self-learning computer programs has created excitement and... Read more

by Cheryl Seastrand, R.T.(R)(M)(BS) in Mammography, Tomosynthesis, Women's Health, Breast Density,

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The Reimbursable X-Ray Exam Overlooked by Most Clinics and Hospitals

Reimbursement—or the lack thereof—is a pain point for most of our imaging customers. If you see Medicare patients, as most organizations do, then you’d love to increase volume around the Medicare-reimbursable procedures that can be carried out regularly and efficiently. Read more

by Andy Beer in X-ray, Digital Radiography,

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